Hello,
I bought a brand new lightbridge 1 that doesn't work : no video is being transmitted and some  internal software components can't be detected by the  PC assistant software. I read some forums and I see that, probably something is wrong with the air unit.

I'd like to send it back to DJI for repair under warranty, were do I send back for repair ? I'm in Switzerland.
I already sent an email describing my issue to "DJI support europe", looking forward to see what they'll tell me.

Thank you, and looking forward to hear from you
bye

Sorry to hear about the issue, sine you have sent an e-mail to support.eu@dji.com, our support will take care of your case and reply you the information soon.
Thanks again for your support!

OK thanks, will it still be possible for you to repair/replace my lightbridge 1 even though it's an almost-discontinued product ? It came out 2.5 years ago.

xerocomus Posted at 2016-12-22 05:18
OK thanks, will it still be possible for you to repair/replace my lightbridge 1 even though it's an almost-discontinued product ? It came out 2.5 years ago.

It's better to get in touch with our local service center to check the details.