YjWH9fPVGpcg
lvl.2
Flight distance : 196834 ft
Portugal
Offline
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Hello,
I had the same problem this Saturday. I was preparing to do a flight and when i tried yo calibrate the drone it failed several times. Finally when I managed to calibrate and toke off, I suddenly lost image signal from the drone. The drone kept flying well and responding well to the RC commands but it wasn't able to do any recording no more. I landed the drone, turned it off and when I tried to do another flight I wasn't able to calibrate and I had no image from the camera. There was an error, the air encoder error (08x000000) together with the information that the gimbal was disconnected. I moved to a different location and tried again, but again the problem persisted.
Sunday I spent most of the day trying to figure what the problem was. I refreshed the firmware on both the drone and RC via the DJI Assistant 2, but the problem persisted. I connected and disconnected the drone and RC several times with several combinations, with and without memory card. I bought a new card from SandDisk with top speed writing, proper for 4K recording and drones and I tested with it. I noticed that sometimes I recovered function of the camera, but that only happened when I connected both the drone and the RC without any memory card, and no phone connected to the RC. I managed to get several good initiations with this conditions, but as soon as I stopped and left the drone to rest for a few minutes, when I tried to repeat the procedure, I got the same problem again. I the inserted the card, turn on both equipments and I got the same error. I removed the card, turned on both the drone and the RC several times and after that I would get another good initiation of the equipment. I rested and when I tryied again Ithe problem came back. I deleted both the DJI GO and DJI GO4, tried with just one app, then with just another app, reinstalled both apps, tried with the Litchi app, and no way to solve the problem. I want to send it back for repair as I think this is a problem covered by the warranty. I never had a crash or a hard landing, so there is no fisical reason for this problem to appear. I have the drone since December 14, 2016. One thing I noticed a few of the first times that I connected everything at the beginning, was that sometimes I had to turn everything off and reconnect because the first time I had no image on the app, but I didn't toke it as problem and soon after it stoped happening until this last Saturday when this problem appeared. |
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