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P4P battery problem
819 6 2016-12-22
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Jusba31
lvl.2
Flight distance : 248169 ft
Finland
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Got new P4P and led flash like this when connected to the charger. Broken battery or what?
2016-12-22
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CanonMax
Captain
Flight distance : 8097838 ft
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Netherlands
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just wait...
2016-12-22
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Jusba31
lvl.2
Flight distance : 248169 ft
Finland
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Ok. How long? It's now been charged more than 2h and nothing has changed.
2016-12-22
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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What is the battery SN?
Do you have another battery to have a test?
If nothing responses after charging more than 2 hours, and only this battery has the problem, it needs to be sent in for further evaluation, please feel free to get in touch with our tech support via support.eu@dji.com for further help.
Sorry for the inconvenience caused.
2016-12-22
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Jusba31
lvl.2
Flight distance : 248169 ft
Finland
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DJI Natalia Posted at 2016-12-23 05:19
What is the battery SN?
Do you have another battery to have a test?
If nothing responses after charging more than 2 hours, and only this battery has the problem, it needs to be sent in for further evaluation, please feel free to get in touch with our tech support via  for further help.

Problem solved. The battery was broken.
2016-12-23
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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Jusba31 Posted at 2016-12-24 06:01
Problem solved. The battery was broken.

Glad to hear it's solved.
Merry Xmas!
2016-12-24
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southernlead
lvl.1
United States
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I just purchased a Phantom 4 Pro directly from DJI.. It arrived before Christmas which was happily unexpected.  Unfortunately the battery arrived totally dead.  I mean NOT turn on dead.  Thankfully I purchased two additional batteries from amazon that work.  The one that came with he device is totally dark.  When plugged into a multi charge station it only registers a red light on the station.. nothing on it.  When plugged in directly for charge... it is dark.  I think I have tried everything but would appreciate help.   I need DJI to replace it ASAP.  I am also concerned that there might be some serious quality control issues during this time and wanted to find out if others are experiencing that or if I should not worry.
2016-12-25
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