Please select Into the mobile phone version | Continue to access the computer ver.
Zenmuse X5R crushed
1161 6 2016-12-25
Uploading and Loding Picture ...(0/1)
o(^-^)o
Slavonow
lvl.2
  • >>>
Russia
Offline

Help me please. Where can I repair my Zenmuse X5R?
IMG_1151.JPG
IMG_1152.JPG
IMG_1153.JPG
2016-12-25
Use props
DJI Natalia
Super Moderator
Flight distance : 318 ft

Offline

Sorry to hear about the crash, please send an e-mail to support.eu@dji.com and our tech support will guide you to send it in for repair.
2016-12-25
Use props
Farnk666
Captain
Flight distance : 1711394 ft
Australia
Offline

Those castings are very thin...
2016-12-25
Use props
Aeromirage
Captain
Flight distance : 1778045 ft
  • >>>
United States
Offline

I wonder if they have re-designed the gimbal on the new X5s fortifying it. I had an X5 break and it didn't take much at all to do it.
I wouldn't expect DJI to do anything like a recall.... but surely they have learned from the mistakes of the past.
Hopefully moving forward this has been addressed.
2016-12-25
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

Please follow Natalia's advice at your earliest convenience, you'll be up and running again in no time.
2016-12-26
Use props
djiuser_S7qnMpnEFMx0
lvl.1

Ecuador
Offline

DJI Natalia Posted at 2016-12-25 02:59
Sorry to hear about the crash, please send an e-mail to  and our tech support will guide you to send it in for repair.

Hi
How are you ?
I have the same problem with my camera zenmuse x5r.
I need the flex cable
Help please!!
4-9 15:15
Use props
Matthew Dobrski
Captain
Flight distance : 1700092 ft
  • >>>
Canada
Offline

djiuser_S7qnMpnEFMx0 Posted at 4-9 15:15
Hi
How are you ?
I have the same problem with my camera zenmuse x5r.

The best course of action is to send the camera to DJI repair facility for fix. You'll not be able to DIY ...
4-11 13:06
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules