Help me please. Where can I repair my Zenmuse X5R?

Sorry to hear about the crash, please send an e-mail to support.eu@dji.com and our tech support will guide you to send it in for repair.

Those castings are very thin...

I wonder if they have re-designed the gimbal on the new X5s fortifying it. I had an X5 break and it didn't take much at all to do it.
I wouldn't expect DJI to do anything like a recall.... but surely they have learned from the mistakes of the past.
Hopefully moving forward this has been addressed.

Please follow Natalia's advice at your earliest convenience, you'll be up and running again in no time.

DJI Natalia Posted at 2016-12-25 02:59
Sorry to hear about the crash, please send an e-mail to  and our tech support will guide you to send it in for repair.

Hi
How are you ?
I have the same problem with my camera zenmuse x5r.
I need the flex cable
Help please!!

djiuser_S7qnMpnEFMx0 Posted at 4-9 15:15
Hi
How are you ?
I have the same problem with my camera zenmuse x5r.

The best course of action is to send the camera to DJI repair facility for fix. You'll not be able to DIY ...