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Strange non focus issue out of the blue
467 9 2016-12-25
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Cwood
lvl.3
Flight distance : 97638 ft
Canada
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As of Friday my mavic isn't focussing. All my shots and video are blurry. I have tried manual and non settings.  I have always used one of my programmable buttons as center focus and had developed a habit of frequent focus before the auto was added....so it's not user error. I'm thinking it started with a go app update.
2016-12-25
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DJI Mindy
Administrator
Flight distance : 7 ft
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Could you please upload some original video to dropbox and send me the link?
I'll help to check it.
2016-12-25
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Jason Lane
Second Officer
Flight distance : 260144 ft
Philippines
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Is it similar to the problem I had recently? : http://forum.dji.com/forum.php?mod=viewthread&tid=77140
2016-12-25
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Cwood
lvl.3
Flight distance : 97638 ft
Canada
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DJI Mindy, here is a link to a google drive instance

you can see the forced focus action but no help.

https://drive.google.com/open?id=0B6DAeLDK1iw3Q2dQTWw0UWtOYXM

2016-12-26
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fanse66a3bf6
lvl.4
Spain
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Cwood Posted at 2016-12-26 17:23
DJI Mindy, here is a link to a google drive instance

you can see the forced focus action but no help.

The same happened to mi.
The problem was some condensation inside the lens.
Look the video here http://forum.dji.com/thread-77579-1-1.html
In my case it appear only when y teak off the drone.
Rice or disecant didn't work,
But had it 2 days in the sun,
And now it's fine.
So teak a look at the lens after teak off and look  if condensation is the problem.
Hope it help.
2016-12-26
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jojopig
lvl.2
Flight distance : 44334 ft
Hong Kong
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Cwood i am experiencing the same problem...it happened right after I updated the Go App
2016-12-26
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Cwood
lvl.3
Flight distance : 97638 ft
Canada
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jojopig Posted at 2016-12-26 13:29
Cwood i am experiencing the same problem...it happened right after I updated the Go App

Quite sure its a software issue.  I had a sharp unit prior and after a  Go update it began.
2016-12-26
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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Cwood Posted at 2016-12-26 13:10
Quite sure its a software issue.  I had a sharp unit prior and after a  Go update it began.

I've updated this morning and the autofocusing is working perfectly,
Can you try to reset to factory settings from the Assistant2 and see if it resolves it.
2016-12-26
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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jojopig Posted at 2016-12-26 11:29
Cwood i am experiencing the same problem...it happened right after I updated the Go App

Please see my post above.
2016-12-26
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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Jason Lane Posted at 2016-12-25 22:54
Is it similar to the problem I had recently? : http://forum.dji.com/forum.php?mod=viewthread&tid=77140

Jason,
See my above post.
2016-12-26
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