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gimbal issues
831 14 2017-1-1
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lclerc69
lvl.2

France
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on the video you can see 2 mistake :
at 0:47
and 4:10




can anybody have the same pb ?
2017-1-1
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DJI Mindy
Administrator
Flight distance : 7 ft
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Please double check if you had removed all the stickers on gimbal.
And could you please clarify what's the problem at 4:10?
2017-1-2
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thenewhdd
lvl.1

France
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Hi, i ve another issue with my Mavic.

Just have it yeasterday, and no take-off.

see picture

IMG_20170103_132406.jpg
2017-1-3
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Willik
Second Officer
Flight distance : 638796 ft
Czechia
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thenewhdd Posted at 2017-1-3 11:28
Hi, i ve another issue with my Mavic.

Just have it yeasterday, and no take-off.

Seems like broken detention plate. I thought it's from metal. Sad if need for sending back and repair...
Good luck.
2017-1-3
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thenewhdd
lvl.1

France
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any moderator here ?
2017-1-4
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ryannewell
lvl.1

United States
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It happens from time to time when you make sudden speed and direction changes. Just the gimble shaking and not being able to keep up. Cinematic mode should help a lot.  
2017-1-4
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thenewhdd
lvl.1

France
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i'm asking about detention broken platte, it is made of plastic
2017-1-4
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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Has the Mavic been crashed or hard landed?
You need to contact support and sent the aircraft in for repair.
2017-1-22
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HWKIDD
lvl.4
Flight distance : 22877 ft
United States
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do a search for  Mavic Camera settings,   there is one out there I saw the other day,  The guy does a really good job of  show how they are working now,  and how to adjust them to be smooth,   I am not  of a authority  on the settings,  but found it very help full//   this is one,  but there is also another one

http://forum.dji.com/thread-79726-1-1.html
2017-1-22
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thenewhdd
lvl.1

France
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DJI-Ken Posted at 2017-1-22 15:22
Has the Mavic been crashed or hard landed?
You need to contact support and sent the aircraft in fro repair.

Hi,

If you read the post you can see that the Mavic is like that since the out of box without any take off.
My french dealer have repair it. Since i have 4 times "abnormal gimbal vibration" with few small gusts of wind.
I ve try too reproduce it, go at max with mavic in pitch and roll, but i did not get there. Can you tell my how this plate broke ? Obviously it's on the assembly line ? The operator who put the gimbal in place ? Maybe be too forced and damaged the gimbal, from wich the message "abnormal gimbal vibration" ?
2017-1-23
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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thenewhdd Posted at 2017-1-23 04:31
Hi,

If you read the post you can see that the Mavic is like that since the out of box without any take off.

I do not know how the plate broke as I have not heard of a complaint yet that it was broken when received by the customer.
2017-1-23
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SeanOzz
lvl.4
Flight distance : 148471 ft
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United States
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mine is doing the same thing at  :47

just a lot more frequently.
i am in the middle of using the assistant 2 to calibrate and then redoing imu calibration as suggested.
will know later today if that fixes the glitch, i get it even standing still so far.

got it right out of the box before even flying.

you can see in the video.
2017-1-23
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thenewhdd
lvl.1

France
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DJI-Ken Posted at 2017-1-23 07:12
I do not know how the plate broke as I have not heard of a complaint yet that it was broken when received by the customer.

Maybe on this tread : http://forum.dji.com/thread-81712-1-1.html
this guy may not have seen during unpacking ?
2017-1-23
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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thenewhdd Posted at 2017-1-23 09:03
Maybe on this tread : http://forum.dji.com/thread-81712-1-1.html
this guy may not have seen during unpacking ?

Send the aircraft in and they will analyze the flight data, if there's been no crash or hard landing that shows up on the flight data recorder then it may be a warranty repair.
2017-1-23
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thenewhdd
lvl.1

France
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they have allready change the borken platte, but "abnormal gimbal vibration" remains a mystery
2017-1-23
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