N1QXV
lvl.2
United States
Offline
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I get an internal error and cannot reply so I'll paste it here.
N1QXV Posted at 2017-11-7 19:01
Threads are locked and users banned if you challenge the establishment. It's documented extensively, then threads are deleted and entire accounts are removed with all posts of true facts. I've read so many posts documenting poor customer service and DJI doing what they want besides taking care of the customer as they should after all this is not a $20 toy.
This is what happens when you have an issue with DJI and they do not want to be responsible and respectful to the customer.
View full quote There, I remember you. For the NFZ case, our support had sent you multiple emails and attempted to contact you via voice call, but we didn't receive your reply. Please check your email or spam. Now the data analysis team is asking for the flight record of the accident, coz when we reviewed your data, the record didn't match the accident date. If it is possible, please export the flight record, point out the record of the accident, upload to Dropbox and paste the link here. Or you can also reply the email.
Besides, your previous account is blocked because of the regulation violation. And please do not spam, please follow the forum regulation. Hope your kind understanding!
Thor - No one called me, never received one call from DJI.
I've replied three times I received a query from CS about my flight data record and stated that I had sync'd my files via the cloud through DJI GO. I've asked several times if CS has access to those files via those means which i have NOT received any reply.
Date of NFZ glitch was 9/21 around 7pm local CST.
You are incorrect about about my account being block due to regulation violation, it was due to my detail and precise evaluation of DJI customer service and the ignorance of my NFZ glitch that caused a slight crash that I was fortunate to recover and not lose the entire AC. Then I was expected to pay for repairs and lastly I was told I was NOT in a NFZ so that reason was invalid! WRONG! data supports otherwise.
I was 100% correct about the situation and that's what someone didn't like and to remove all posts is wrong, that shows no history of what actually happened except censorship when the customer speaks out against my rights as a customer to good customer service and lack there of via this forum.
I don't spam anything Thor, I provided facts and details that were undisputed and when someone at HQ could not dispute them they took the path of less resistance and just lied and said no I was not in a NFZ!
Enough said.
Do you know if CS has access to my cloud flight data records?
If not, how do I go about exporting those from my controller and sending them to CS?
Please advise and thanks for your consideration and understand in this matter. |
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