Good morning,
on 16 November 2016 I bought a P4 and some accessories (order 0394308211129). The P4 had some problems and dji authorized a substitution DOA - CAS-368037-K4Z6W7; the drone reached dii returned good center on 21 december 2016, many days has passed and I still did not received the replacement drone. Furthermore I have never received the accessories that I bought with my order on 16 November, that is 50 days ago. Your kind assistants and post sale operators keep telling me to be patient but I paid for the products 50 days ago and today I do not have the goods I paid for and I cannot use any of the goods that I have paid for. Dji wants to be a leader company on the market and costumers expect a different service; I kindly ask to send me the accessories and a drone that works as advertised or to reimburse the money.
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