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Gimbal won't tilt up and camera won't focus
1421 7 2017-1-4
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fans16b1ea7c
lvl.2
Flight distance : 114688 ft
United States
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After doing an update this afternoon, my gimbal won't tilt up and the camera won't focus. Anyone else experiencing this?
DJI Support anything that's known?
2017-1-4
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Nees
Second Officer
Flight distance : 80988 ft
Belgium
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try a rollback of the firmware? if works, install newer one again...

For rollback, you need DJI Assistant 2
2017-1-4
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fans16b1ea7c
lvl.2
Flight distance : 114688 ft
United States
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Nees Posted at 2017-1-4 13:25
try a rollback of the firmware? if works, install newer one again...

For rollback, you need DJI Assistant 2

Thank you. I'll give that a shot and report back.
2017-1-4
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Nees
Second Officer
Flight distance : 80988 ft
Belgium
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Perhaps try calibration of the gimbal first... See if that makes it move. Does it initiate normally?
2017-1-4
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DJI Mindy
Administrator
Flight distance : 7 ft
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fans16b1ea7c Posted at 2017-1-4 14:08
Thank you. I'll give that a shot and report back.

Besides, please try to do the IMU calibration and gimbal calibration.
Please keep us posted.
2017-1-4
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fans16b1ea7c
lvl.2
Flight distance : 114688 ft
United States
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DJI Mindy Posted at 2017-1-4 19:15
Besides, please try to do the IMU calibration and gimbal calibration.
Please keep us posted.

I have done numerous IMU calibrations, and done automgimbal calibration a few times as well. Also, performed a remote calibration. I now am seeing "wheel error, re center gimbal" ??
2017-1-4
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fans16b1ea7c
lvl.2
Flight distance : 114688 ft
United States
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fans16b1ea7c Posted at 2017-1-4 20:36
I have done numerous IMU calibrations, and done automgimbal calibration a few times as well. Also, performed a remote calibration. I now am seeing "wheel error, re center gimbal" ??

I seemed to fix the error. I did a factory restore, restarted the Mavic, then did a firmware refresh to the current firmware. Gimbal error fixed.
2017-1-6
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DJI Mindy
Administrator
Flight distance : 7 ft
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fans16b1ea7c Posted at 2017-1-6 09:59
I seemed to fix the error. I did a factory restore, restarted the Mavic, then did a firmware refresh to the current firmware. Gimbal error fixed.

Glad to hear that you figure it out. :-)
2017-1-7
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