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Bug with camera settings on Android tablet
785 16 2017-1-4
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JasonMBryant
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United States
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I recently bought  a Huawei tablet with a 7 inch screen. It works pretty well with the Mavic, except for the camera settings screen. Parts of the screen aren't visible, and it won't scroll. That makes it hard to select the settings.

I get the same thing with both DJI Go 4 and the regular DJI Go.


Messed up menu

Messed up menu
2017-1-4
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DJI Mindy
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Hello Jason, have you tried to reinstall the DJI GO app?
Could you please clarify your Huawei model?
2017-1-5
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JasonMBryant
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DJI Mindy Posted at 2017-1-5 01:52
Hello Jason, have you tried to reinstall the DJI GO app?
Could you please clarify your Huawei model?

I did not try to reinstall. However, I did install DJI Go and saw the same thing as DJI Go 4.

I believe the English name of the tablet is MediaPad X3
2017-1-5
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MuzzDrone
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I'm looking at getting a Huawei tablet, so would love to know what one you are using?
2017-1-5
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JasonMBryant
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MuzzDrone Posted at 2017-1-5 04:03
I'm looking at getting a Huawei tablet, so would love to know what one you are using?

I believe the Chinese name was 青春版.

You can do a web search for the model number, PLE-703L
2017-1-5
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trox
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United Kingdom
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HAve you already tried to change the tablet font size?
2017-1-5
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JasonMBryant
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trox Posted at 2017-1-5 08:33
HAve you already tried to change the tablet font size?

Thanks for the suggestion. I tried it, but it didn't help.
2017-1-5
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MuzzDrone
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Tip: The post by the administrator or moderators shield
2017-1-5
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boostedford
Second Officer
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United States
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Try changing the dpi setting to 466 it should be in developer settings
2017-1-5
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DJI Mindy
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JasonMBryant Posted at 2017-1-5 03:56
I did not try to reinstall. However, I did install DJI Go and saw the same thing as DJI Go 4.

I believe the English name of the tablet is MediaPad X3

Please try to reinstall again and let me know the update.
I'll help to report it.
2017-1-7
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DJI Mindy
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JasonMBryant Posted at 2017-1-5 03:56
I did not try to reinstall. However, I did install DJI Go and saw the same thing as DJI Go 4.

I believe the English name of the tablet is MediaPad X3

Please try to reinstall again and let me know the update.
I'll help to report it.
2017-1-7
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JasonMBryant
lvl.4

United States
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DJI Mindy Posted at 2017-1-7 01:18
Please try to reinstall again and let me know the update.
I'll help to report it.

I reinstalled it. It looks the same.
2017-1-7
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DJI Mindy
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JasonMBryant Posted at 2017-1-7 04:27
I reinstalled it. It looks the same.

I'd reported this issue. Thank you for your feedback.
2017-1-9
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JasonMBryant
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United States
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DJI Mindy Posted at 2017-1-9 02:59
I'd reported this issue. Thank you for your feedback.

Thank you.
2017-1-9
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MuzzDrone
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New Zealand
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I managed to solve this on my Mediapad after having the same problem as you.
Select settings, then select Display, then select View Mode. In View Mode select either small or large (whichever is your preference) and then hit apply. The tablet will then reboot and you will find the problem is fixed in the Go 4 App with all menus working perfectly.
For some reason the problem only appears if the view mode is set to Medium, but small or large works just fine.  
2017-1-20
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JasonMBryant
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United States
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MuzzDrone Posted at 2017-1-20 00:50
I managed to solve this on my Mediapad after having the same problem as you.
Select settings, then select Display, then select View Mode. In View Mode select either small or large (whichever is your preference) and then hit apply. The tablet will then reboot and you will find the problem is fixed in the Go 4 App with all menus working perfectly.
For some reason the problem only appears if the view mode is set to Medium, but small or large works just fine.

Thank you, but I don't have that option.
2017-1-20
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adfp_88
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Hong Kong
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APP will be in the follow-up version, thank you for your feedback!
2017-4-27
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