Title says it all: People that ordered after the issued statement that was made by dji on  Jan 4th 2017 are already being fulfilled and shipped! Meanwhile, pre-orders are sitting on Payment Success/payment status: Authorised.

My bank statement says there is a TEMP hold for this purchase which means nothing has happened and after 28 days if the transaction hasn been synced it will expire.
But here it clearly states: PAYMENT SUCCESS

Can someone at DJI please explain?

5 hours have passed and not one response from a DJI forum rep.

Same with me, I actually have 2 Mavic's ordered one on 12/16 and the other on 1/4. I just got an E-Mail saying the one I ordered on 1/4 has shipped but my order from 12/16 has not shipped yet? Don't get me wrong I happy that I am getting one, but confused as to why the one I ordered first has not shipped. I would think DJI would ship on a first come/first served basis. But that's just me.

Did you order from DJI or a 3rd party ?

Hello Ken, I ordered directly thru DJI

DJI-Ken Posted at 2017-1-7 19:20
Did you order from DJI or a 3rd party ?

Not sure if this helps but this is what the TEMP hold says on my CC: "Temporary authorizations (Temp Auth) are approved transactions that haven't posted to your account. They've been deducted from your available credit, but if the merchant doesn't complete the transaction the temporary charges will be removed."

When I spoke with customer care they sent me a screen shot showing that my order status says "Wait Pick". Is this a good sign?

Freaze Posted at 2017-1-7 19:35
Not sure if this helps but this is what the TEMP hold says on my CC: "Temporary authorizations (Temp Auth) are approved transactions that haven't posted to your account. They've been deducted from your available credit, but if the merchant doesn't complete the transaction the temporary charges will be removed."

When I spoke with customer care they sent me a screen shot showing that my order status says "Wait Pick". Is this a good sign?

Yes, that is a good thing, so you ordered directly from DJI online right ?

DJI-Ken Posted at 2017-1-7 19:37
Yes, that is a good thing, so you ordered directly from DJI online right ?

Yes, from DJI's online store. I bought the Fly More Combo.

Freaze Posted at 2017-1-7 19:39
Yes, from DJI's online store. I bought the Fly More Combo.

OK, let's see what happens this week.

Ken, did you delete me post for offensive content based on the fact you are offended I've been waiting 103 days for delivery, or the fact I said sh!t? I wouldn't think sh!t is an offensive word, so it must be because I've been waiting over 3 months and still have nothing and you find that offensive. Don't worry, I too am offended at the way I'm being treated/forgotten about by DJI too, they really have messed this up.  I know it's not your fault you work for a sh!t company when it comes to promises/delivery

shirty Posted at 2017-1-7 23:10
Ken, did you delete me post for offensive content based on the fact you are offended I've been waiting 103 days for delivery, or the fact I said sh!t? I wouldn't think sh!t is an offensive word, so it must be because I've been waiting over 3 months and still have nothing and you find that offensive. Don't worry, I too am offended at the way I'm being treated/forgotten about by DJI too, they really have messed this up.  I know it's not your fault you work for a sh!t company when it comes to promises/delivery

If you are waiting for 3 months now and orders from last week are getting shipped, I assume something went horribly wrong with your first order. Why don't you order again and cancel the first one? It seems more likely that you receive the new order quicker than the old one.

shirty Posted at 2017-1-7 23:10
Ken, did you delete me post for offensive content based on the fact you are offended I've been waiting 103 days for delivery, or the fact I said sh!t? I wouldn't think sh!t is an offensive word, so it must be because I've been waiting over 3 months and still have nothing and you find that offensive. Don't worry, I too am offended at the way I'm being treated/forgotten about by DJI too, they really have messed this up.  I know it's not your fault you work for a sh!t company when it comes to promises/delivery

To some it's an offensive word.  To a 10 year old in the playground it's a cool word. To a chav on the high street it's 50% of his vocabulary. It all depends on how you fall into those categories I suppose.

Dronoob Posted at 2017-1-8 00:31
If you are waiting for 3 months now and orders from last week are getting shipped, I assume something went horribly wrong with your first order. Why don't you order again and cancel the first one? It seems more likely that you receive the new order quicker than the old one.

You'd think that yes. I ordered through an authorized dealer, Australias largest drone dealers, that I've purchased a lot of products (including DJI) in the past, and happy to give them my continued business. They ordered 400 units on day one. I'm number 72 on their list, they just haven't been sent enough stock yet. The fact they haven't met pre-orders yet, and are now offering this 7-10 day turn around (some even getting it in 24 hours) infuriates me. That I would get a quicker unit if I cancel and re-order is simply not how business should be done

shirty Posted at 2017-1-8 01:52
You'd think that yes. I ordered through an authorized dealer, Australias largest drone dealers, that I've purchased a lot of products (including DJI) in the past, and happy to give them my continued business. They ordered 400 units on day one. I'm number 72 on their list, they just haven't been sent enough stock yet. The fact they haven't met pre-orders yet, and are now offering this 7-10 day turn around (some even getting it in 24 hours) infuriates me. That I would get a quicker unit if I cancel and re-order is simply not how business should be done

You are right and it's a joke, I ordered on the 4th Nov from AmazonUK and got a big nothing! The prices are more expensive now so this is clearly a money grab move from DJI- what a joke and they clearly don't give a sh#t!!

I cancelled my order though B&H and placed an order with DJI direct on 12-25 16:43:59 (UTC) and my order is still held up on the third blue dot (payment success)...

I understand people being upset waiting 3 months and reading everyday the others playing after few weeks\days
strange

icerecou Posted at 2017-1-14 09:13
I understand people being upset waiting 3 months and reading everyday the others playing after few weeks\days
strange

Exactly. I feel bad for the poor blokes that ordered WAAAAY before I did. The Fly More Combo should arrive today considering I live within the Georgia distribution hub. Meanwhile people are still waiting for a tracking and ship update.

Freaze Posted at 2017-1-14 09:22
Exactly. I feel bad for the poor blokes that ordered WAAAAY before I did. The Fly More Combo should arrive today considering I live within the Georgia distribution hub. Meanwhile people are still waiting for a tracking and ship update.

How do you find out what hub your getting your drone from?

Freaze Posted at 2017-1-14 09:22
Exactly. I feel bad for the poor blokes that ordered WAAAAY before I did. The Fly More Combo should arrive today considering I live within the Georgia distribution hub. Meanwhile people are still waiting for a tracking and ship update.

How do you find out what hub your getting your drone from?

fans4c5591db Posted at 2017-1-14 15:44
How do you find out what hub your getting your drone from?

The ship method chosen is FedEx. Once tracking updates, it shows you where the parcel originated. It started in Austell GA and arrived in Norcross currently sitting in a truck until Monday.

i ordered through dji and payed via paypal so payment gone through feb 11 17 nothing yet. they keep asking me order number which i dont know and where it is?