fansdb17f747 Posted at 2018-8-17 23:00
You wrote: , just please activate the aircraft
But how?
How could I activate my Mavic Air?

You may refer to the below tutorial video to check.
BTW, it seems that there is a Mavic Air under your avatar, not sure if it's the same one, you may send us the aircraft SN for check, thanks!

DJI Susan Posted at 2018-8-19 00:35
You may refer to the below tutorial video to check.
BTW, it seems that there is a Mavic Air under your avatar, not sure if it's the same one, you may send us the aircraft SN for check, thanks!https://www.youtube.com/watch?v=UDOJwzSv9Vc

Thanks.

Now I am activated, but I'd like to know how could I change the control mode?

fansdb17f747 Posted at 2018-8-19 09:14
Thanks.

Now I am activated, but I'd like to know how could I change the control mode?

Hi there, if you are referring to the WIFI control mode, please refer to the steps below, thank you.

DJI Mindy Posted at 2018-8-19 22:30
Hi there, if you are referring to the WIFI control mode, please refer to the steps below, thank you.[view_image]

Thanks, but this doesn't answer my question.
I'd like to know how shift from mode 1 to mode 2 ore mode 3.
I am referring to page 9 in the Quick Start Guide
where I read: "the default flight control is known as mode 2"
So how may I change from mode 2 to mode 1 or mode 3?
Where could I download a guide for using the DJI GO 4 app ?

fansdb17f747 Posted at 2018-8-19 22:40
Thanks, but this doesn't answer my question.
I'd like to know how shift from mode 1 to mode 2 ore mode 3.
I am referring to page 9 in the Quick Start Guide

Ok, I've found it!

Here it's the answer I was searching for.

Thanks.

fansdb17f747 Posted at 2018-8-19 22:49
Ok, I've found it!

Here it's the answer I was searching for.

Glad to know you have figured it out, hope you have a great time with Mavic Air.

I purchased a robin s and wanted to register it. Is there some sort of warranty that comes with it?

djiuser_7vJXMVJTtRCS Posted at 1-29 07:32
I purchased a robin s and wanted to register it. Is there some sort of warranty that comes with it?

Hi there, thanks for your support to DJI, the warranty period for a product starts on the day such product is delivered, please activate the device and then you can use it.

My Mavic Air 2 Drone Serial Number is 3N3BH7200203AN

I want to know warranty status

fans6597c81a Posted at 12-7 07:22
My Mavic Air 2 Drone Serial Number is 3N3BH7200203AN

I want to know warranty status

I have sent you a PM, please check it, thanks.

Could you check my warranty please?

djiuser_WYSSm0IJiJx1 Posted at 1-10 07:31
Could you check my warranty please?

Hi there, you can check the information at https://service.dji.com/active/search

DJI Susan Posted at 1-10 20:11
Hi there, you can check the information at https://service.dji.com/active/search

the page wont load up?

RichardMH Posted at 1-10 22:47
the page wont load up?

Sorry, please try again with this link https://service.dji.com/active/search

DJI Susan Posted at 1-11 01:36
Sorry, please try again with this link https://service.dji.com/active/search

Thanks,  got it

RichardMH Posted at 1-11 10:54
Thanks,  got it

You're welcome. If there is anything else we can assist you with, please feel free to let us know.

DJI Natalia Posted at 2017-1-8 18:40
Would you please describe the problem in detail? we'd like to try our best to help you.

I would like to reply to you as well, from reading the post I have the same issue as everyone on here, I have purchased the products I will list below and I have found NOWHERE to register my purchase and or for warranty purposes, I would like the company to know my investments in the products,
Mavic Pro, Mavic Pro2 x2, Mavic Air, Mavic Air2, Spark, Air2S, FPV, Avata, Osmo, Pocket,

Aerial SF Posted at 5-1 16:15
I would like to reply to you as well, from reading the post I have the same issue as everyone on here, I have purchased the products I will list below and I have found NOWHERE to register my purchase and or for warranty purposes, I would like the company to know my investments in the products,
Mavic Pro, Mavic Pro2 x2, Mavic Air, Mavic Air2, Spark, Air2S, FPV, Avata, Osmo, Pocket,

Hi there, when you connect the drone/gimbal to the DJI apps and activate and use the product, the device has been registered by the activated account.
The warranty period starts from the date the product is delivered, if you may need to use the warranty service, please feel free to contact us. Thank you.