Please select Into the mobile phone version | Continue to access the computer ver.
DJI GO App Crashes Instantly
1612 12 2017-1-12
Uploading and Loding Picture ...(0/1)
o(^-^)o
alan.seattlepho
lvl.1

United States
Offline

I just bought the OSMO+, installed the DJI Go app and it crashes instantly on my Galaxy S7.  Any ideas?
2017-1-12
Use props
DJI-Thor
Administrator
Flight distance : 13602 ft
Online

Yes, it's a known compatibility issue between Samsung S7  and DJI Go .   There's currently no solution for this.
2017-1-12
Use props
b0n3
lvl.4
Flight distance : 21083 ft
Russia
Offline

Have the same problem on my SGS7EDGE!!!!
When do you plan to solve this issue?
2017-2-8
Use props
Raymond Dart
New

Hong Kong
Offline

I also bought OSMO Mobile, but my LG G3 & V10 also crashing in DJI GO app…
Search all website that said no solutions… I hope DJI should not said  
that change phone is solution!
2017-3-2
Use props
fans3660f39d
lvl.1
Flight distance : 9902 ft
Malaysia
Offline

I have major issues with the DJI Go app with my Huawei Mate 9. The app freezes when paired with my DJI Osmo.
2017-8-2
Use props
fans3660f39d
lvl.1
Flight distance : 9902 ft
Malaysia
Offline

Tried with my old Samsung Galaxy S3, the DJI GO App just instantly crashes as well. Never had a problem with the old version of DJI Go App which connected seamlessly with my OSMO. Please advise and make it compatible. Right now, my OSMO is practically useless without being able to connect to my Huawei Mate 9 as well as my Samsung S3 phone.
2017-8-2
Use props
FabricioE
lvl.3

Venezuela
Offline

Any fix to the DJI Go crash in S7 Edge?
2017-8-8
Use props
Dmitry9
New
Canada
Offline

FabricioE Posted at 2017-8-8 19:26
Any fix to the DJI Go crash in S7 Edge?

No. I keep waiting for them to fix it. And it's terrible!
I send crash reports to them, but they remain unanswered.
2017-8-9
Use props
FabricioE
lvl.3

Venezuela
Offline

Mine is fixed now. I just uninstalled and then re-installed today. That was all I did and it works perfect until now.
I got a Samsung S7 Edge.
2017-8-9
Use props
fans3660f39d
lvl.1
Flight distance : 9902 ft
Malaysia
Offline

fans3660f39d Posted at 2017-8-2 16:13
I have major issues with the DJI Go app with my Huawei Mate 9. The app freezes when paired with my DJI Osmo.

Exact same problem here. This makes my OSMO virtually unusable.
DJI...what's your remedy to our problem?
2017-8-14
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

fans3660f39d Posted at 2017-8-14 16:54
Exact same problem here. This makes my OSMO virtually unusable.
DJI...what's your remedy to our problem?

Please let us know if reinstalling the APP will get it sorted.
2017-8-15
Use props
waxahachie tim
lvl.2
Flight distance : 47169 ft
United States
Offline

I had crash at launch on my Acer iconia tab 8. Not right after update, but after the first flight. I updated then it would not launch. I eventually i back dated to 3.17, and it now launches. Works fine on the inspire 1both as remote and slave remote. However, with the Osmo, the viewer will fade in and out with the page that has equipment, or Connect showing through. With iPhone 6 it works perfectly. I would just like the bigger screen of the tab 8.
2018-1-6
Use props
Charles-Edouard
lvl.2
Flight distance : 105896 ft
Canada
Offline

I have noticed that every problem we got here is about a Android plateform. Im pretty sure they made this on purpose ( or they dont fix it correctly just because ) cuz they affiliate with apple.... I have a iphone 6s ans it never crashed, never... sorry android...
2018-2-20
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules