Had a minor crash indoors (one day before my prop gaurds arive {:4_142:}) anyway there doesn't appear to be any substancial damage. Fortunately I have DJI Care Refresh so I shouldn't be too worried. However, there is this minor crack I was wondering if it is something I should be conserned about or if it is just cosmetic. Tomorrow I will put it back in the air to make sure everything is in order but for now I figured this would help give me peace of mind. Thanks.

Sorry for your crash,BentonJoyce.
For your flight safety, I'd suggest you to send it in for further evaluation.
If you still want to fly it, please be more careful.

DJI Mindy Posted at 2017-1-13 00:55
Sorry for your crash,BentonJoyce.
For your flight safety, I'd suggest you to send it in for further evaluation.
If you still want to fly it, please be more careful.

sounds good is there anyway you can estimate how long the process takes if I turn it in to be evaluated/worked on?

Hi,

Sorry to hear of the crash.  Must be rather annoying for you to say the least.

Given the crack you show, I definitely wouldn't fly until you have had it evaluated.  The last thing you want is 4 props at 400ish rpm flying descending on you uncontrollably.  Its also no worth the risk of causing more damage to the drone

gibbd Posted at 2017-1-13 05:34
Hi,

Sorry to hear of the crash.  Must be rather annoying for you to say the least.

good point I'll go ahead and get it sent in. Thanks for the advice this is a bummer considering how silly the wreck was :/ I'm typically a very cautious flyer. Fortunately I'm covered by DJI Care Refresh.

BentonJoyce Posted at 2017-1-13 05:50
good point I'll go ahead and get it sent in. Thanks for the advice this is a bummer considering how silly the wreck was :/ I'm typically a very cautious flyer. Fortunately I'm covered by DJI Care Refresh.

Its a bummer that you cant fly, but more of a bummer if you injure yourself or someone else.

With care refresh, remember, it may be more cost effective to pay for the repair, than use up one of you refreshes. DJI should quote for the repair and give you the option.

gibbd Posted at 2017-1-13 05:54
Its a bummer that you cant fly, but more of a bummer if you injure yourself or someone else.

With care refresh, remember, it may be more cost effective to pay for the repair, than use up one of you refreshes. DJI should quote for the repair and give you the option.

sounds good thank you

the case has been filed.

UPDATE: took it for a test flight this morning (post crash) I'm also having a "abnormal gimbal vibration" Definitely need to send it in and get it worked on. However, there is a slight jolt from time to time which is something it did before the crash (rarely) so I'm wondering if my drone always had a problem. Has anyone else experienced this problem.

BentonJoyce Posted at 2017-1-13 05:21
sounds good is there anyway you can estimate how long the process takes if I turn it in to be evaluated/worked on?

Normally the turn-around time is about 2 weeks.

DJI Mindy Posted at 2017-1-15 01:27
Normally the turn-around time is about 2 weeks.

awesome thank you! sent my drone in a couple days ago.

BentonJoyce Posted at 2017-1-15 08:29
awesome thank you! sent my drone in a couple days ago.

No problem. If you have any further query, please feel free to let me know.