ValentinF
lvl.2
Flight distance : 5673871 ft
Switzerland
Offline
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Update, although a disappointing one... I have to send the props back to Dji in the Netherlands and although they know of the issue and have pictures they will not send new ones untill they receive mine. Fine... But I had to insist in order to finally obtain a serial to plan the UPS pickup that can now only take place on Monday. Last info, after inquiring again, the best they seem to suggest - and cannot promise - is an 8-10 days lead time, shipping excluded.
Not very pro... Fun comparison: I had a small shoulder strap issue with a 100$ ThinkTank photo bag. After a single explanation email I got confirmation within 2 hours that a replacement part would be sent out, no questions asked... |
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