Trump
lvl.3
Flight distance : 139295 ft
United States
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DJI Natalia Posted at 2017-1-17 03:07
I checked your ticket, you have provided us the information needed, since it's out of warranty period (6 months for battery), it will not be covered by warranty.
Can you please explain to me and others in this forum why DJI would not replace a defective item that is a known issue, that was caused by poor design, and lack of quality, regardless of warranty status?
There is no question whatsoever that this is a design flaw, so why would DJI not try to make it right? Looking on the different forums, there seems to be many issues with cracks, and not just the batteries
People wonder why there is so much negitivity here, this is one reason why. Many people have invested thousands of dollars, only to have a defective product due to poor design, workmanship and quality, and then be told to go pound sand. Please help me and everyone else understand this business model, this makes no sense to me.
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