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Osmo Mobile gimbal will not work IF NOT ACTIVATED ?
1847 5 2017-1-14
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Tune345
lvl.3
Flight distance : 446138 ft
United States
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Is it so or do i have a defective product. I used S5 and Iphone 7 plus. Both didn't work. Is this a standard procedure on all the DJI products ?
2017-1-14
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DJI-Thor
Administrator
Flight distance : 13602 ft
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Yes, you need to connect to Internet and activates the product before you can use it.
2017-1-15
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Tune345
lvl.3
Flight distance : 446138 ft
United States
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DJI-Thor Posted at 2017-1-15 20:05
Yes, you need to connect to Internet and activates the product before you can use it.

Thanks for the reply !

but if i do that i cannot proceed with the full refund if i don't like it.

This doesn't make sense.
2017-1-16
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FrequentFlyer
lvl.4
United States
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Tune345 Posted at 2017-1-16 10:08
Thanks for the reply !

but if i do that i cannot proceed with the full refund if i don't like it.

I dont think the return policy covers using the item then returning it. If you want a better return policy you should order from Amazon or any other authorized sellers that have a satisfaction guarantee.
2017-1-16
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FrequentFlyer
lvl.4
United States
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Tune345 Posted at 2017-1-16 10:08
Thanks for the reply !

but if i do that i cannot proceed with the full refund if i don't like it.

If purchased directly from DJI. Please take a look here.

http://store.dji.com/help/return/policy
2017-1-16
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Tune345
lvl.3
Flight distance : 446138 ft
United States
Offline

FrequentFlyer Posted at 2017-1-16 14:03
If purchased directly from DJI. Please take a look here.

http://store.dji.com/help/return/policy

I did. Thank you very much !
2017-2-16
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