chad
 lvl.2
United States
Offline
|
Agree with @jhogge on this. I called Inspire1 customer service 3 separate times and each time they were very cagey with their responses - often times beginning an answer with, "I'm only authorized to say...".
My tracking number was issued approximately 48 hours after the "your item has been repaired" email. It is shipping via FedEx. It was all automated messages triggered off changes made to the ticket's status flag. Don't expect to get an answer from a human and definately don't bother calling tech support unless it is purely to vent.
If DJI is reading this, you guys have made one of the most innovative crafts to date and I applaud the engineering that went into this - I really do. That said, the post-purchase experience for me has been laughable - especially considering the price-point. |
|