Getting this error on two of my three new batteries (all came in a kit from Amazon w P4). Any thoughts on this or does this have to go back to DJI or seller?

Running latest firmware. I'm not sure if I've even flown with this battery yet as I only have had this kit for a few days.



I've attempted to refresh the current firmware, but am still getting this error. In fact, I am now getting them on 2/3 batteries.

Should I try to roll back the firmware? If so, won't the DJI Go app make me update again before I can fly?

What is it that your seeing (error) please explain.

Stinky711 Posted at 2017-1-18 15:06
What is it that your seeing (error) please explain.

Battery Signal Error on the DJI Go App. The drone won't fly with this error.

floridajustin Posted at 2017-1-18 15:09
Battery Signal Error on the DJI Go App. The drone won't fly with this error.

Check this thread
http://forum.dji.com/thread-73968-1-1.html

Stinky711 Posted at 2017-1-18 15:19
Check this thread
http://forum.dji.com/thread-73968-1-1.html

Doesn't look fully resolved though...I tried installing an earlier firmware, but I thought the DJI Go app won't allow me to fly without updating the firmware. Isn't this the case?

Check post # 5 in this thread

http://forum.dji.com/thread-77756-1-1.html

Stinky711 Posted at 2017-1-18 15:24
Check post # 5 in this thread

http://forum.dji.com/thread-77756-1-1.html

OK, saw this. I agree that it has to be a software issue. I also tried downgrading to the previous update. I'm going to try and factory reset it. Thank you!

Please reply with the results, I hope it works for you.

floridajustin Posted at 2017-1-18 15:31
OK, saw this. I agree that it has to be a software issue. I also tried downgrading to the previous update. I'm going to try and factory reset it. Thank you!

The battery firmware was up to date wasn't it ?

Aardvark Posted at 2017-1-18 16:01
The battery firmware was up to date wasn't it ?

yes it was.

Stinky711 Posted at 2017-1-18 15:41
Please reply with the results, I hope it works for you.

OK, rolled the firmware all the way back to 01.01.0410. They work now! So odd...now the question is do I waste the time updating the firmware one at a time again. So annoying.
Why doesn't the DJI support help try this? Instead the steps they had me do accomplished nothing.

Glad to hear you got it sorted out by downgrading aircraft firmware.
May I know your aircraft SN? thanks.