Hello,

I ordered and paid for a battery for my P4 on 1/6/2017 and it still hasn't shipped. As it stands, I don't need the battery anymore, but would like a credit so that I can get an extra Mavic battery. I've gotten no response from sales, and I'm hoping that someone here can help me. My order # is
0019748266070
Thanks in advance.

Hi， please email onlinesales@dji.com if you have not already, then I'll reminding them to read through your email and cancel this order. You can also cancel it in the online store I believe

Thanks Thor. Just received an email saying that they are refunding my order.

Aloha!