Greetings,
I've had my P4P for almost 2 months now. Unfortunately with a few issues going on with updating and activating the drone, I didn't purchase DJI Care because I wasn't sure if I'd be keeping it. I see that DJI care can be activated after 48 hours with a "Verification Video", however I'd like to know how far after that 48 hours can I purchase DJI Care. My time flying this AC is about 90 minutes. Mostly spent checking settings, calibrations, etc. Is it too late?

You can submit a video through our website as the instruction here: https://repair.dji.com/en/djicare/customerupload
Our team will review your verification video according to verification standards for the relevant product within 3 business days.
Or you can send an e-mail to djicare@dji.com with your aircraft SN, our support will help you handle the case as well.

It doesn't seem to be a problem how long you have had it as long as you do the video and answer all the questions that I got my dji care sorted without any issues. If your p4p is in good working order then they have been very helpful to me.

Excellent. Thank you for the reply.

DJI Natalia Posted at 2017-1-22 00:25
You can submit a video through our website as the instruction here: https://repair.dji.com/en/djicare/customerupload
Our team will review your verification video according to verification standards for the relevant product within 3 business days.
Or you can send an e-mail to  with your aircraft SN, our support will help you handle the case as well.

Excellent. Thank you for the reply Natalia.

Hi mycypher:

I did not know about the DJI Care at first and just made a video yesterday and waiting for a replay. I have a lot to learn about making videos though so hopefully it will be good enough. I have a Phantom 3 standard and 4 Pro.

fansd7699c2d Posted at 2017-1-22 13:55
I did not know about the DJI Care at first and just made a video yesterday and waiting for a replay. I have a lot to learn about making videos though so hopefully it will be good enough. I have a Phantom 3 standard and 4 Pro.

That's fine, please let us know for any further questions, we're always here to help you.

fansd7699c2d Posted at 2017-1-22 13:55
I did not know about the DJI Care at first and just made a video yesterday and waiting for a replay. I have a lot to learn about making videos though so hopefully it will be good enough. I have a Phantom 3 standard and 4 Pro.

Thanks for sharing the info. I'm planning to make my video in the next day or so. Please update me on  how the process went for you.

DJI Natalia Posted at 2017-1-22 00:25
You can submit a video through our website as the instruction here: https://repair.dji.com/en/djicare/customerupload
Our team will review your verification video according to verification standards for the relevant product within 3 business days.
Or you can send an e-mail to  with your aircraft SN, our support will help you handle the case as well.

Hello Natalia - I was attempting to record a DJI Care "Verification Video" for my P4P, but I don't see a "Check IMU" button in the app, as mentioned in the video tutorial. Am I missing it, does this only apply to the Inspire, or is there another step to do with the P4P?

Thanks in advance.

fans1e42bccd Posted at 2017-1-22 02:18
It doesn't seem to be a problem how long you have had it as long as you do the video and answer all the questions that I got my dji care sorted without any issues. If your p4p is in good working order then they have been very helpful to me.

Hello - Did you do the verification video for a P4P? DId you do the "Check IMU" step? I can't a "check imu" option anywhere in the app.

fansd7699c2d Posted at 2017-1-22 13:55
I did not know about the DJI Care at first and just made a video yesterday and waiting for a replay. I have a lot to learn about making videos though so hopefully it will be good enough. I have a Phantom 3 standard and 4 Pro.

Hello - I was trying to do a verification video for my P4P, but I cannot find a "Check IMU" option anywhere in the app, as mentioned in the tutorial.  Where did you locate the button for that step? Or is there one?