Help! Main Controller Error
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CodeWriter
lvl.2
Flight distance : 16194 ft
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Hi,
I got a phatom 3 professional for christmas and have enjoyed it so far. Have flown on maybe 10 occassions with no real crashes, only a rough landing once or twice. Battery has about 1.5hours of fly time on it.
I ordered a new (genuine) DJI battery which arrived this week. I put the battery in the craft one evening and got the 'update firmware' prompt so I loaded the firmware onto the SD and carrier out the procedure. Logfile produced 'Success' response. I powered down, switched to old battery and powered up again with firmware SD card still installed to ensure that the old battery had correct firmware too. Log produced 'abort' due to firmware already installed so all was good.
I went to fly the craft yesterday and straight away got the 'Main Controller Data Error' followed by 'IMU Initialisation Failure' adn 'Barometer Error'. I have since attempted to restart the craft. Calibrated IMU and compass multiple times, but am still getting this error.
Please help! Its lovely weather where I am at the moment so I was rally hoping to get plenty of flights in this weeked, which hasnt happened so far
2017-1-22
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DJI Natalia
Administrator
Flight distance : 318 ft

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Please try to format SD card and upgrade aircraft again, then check whether you still have the same error or not.
2017-1-22
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CodeWriter
lvl.2
Flight distance : 16194 ft
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United Kingdom
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Hi Natalia,

I have just:
Formatted SD (standard quick format)
Downloaded  P3X_FW_V01.10.0090
Put SD in craft
Powered on craft
Craft went through standard startup stuff then straight into error lights (no FW upgrade indicators)
I left this for a few mins, no change
Powered off craft, removed Sd
Powered on controller/DJI Go app on iPad
Powered on craft
Errors still show

Please see video, this is what the craft does with firmware SD card in, remote off:
https://drive.google.com/open?id=0B0EQnvLVXEz8NEJCX1BQTjgwdGM
Not sure what the interference is but only happens when drone is on
Thanks!
2017-1-22
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DJI Natalia
Administrator
Flight distance : 318 ft

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CodeWriter Posted at 2017-1-22 04:14
Hi Natalia,

I have just:

Please check the upgrading log so that we can get more details, thanks:
1. Enable Viewing hidden files in your OS. Below are the websites where you can check how to show the hidden files in your PC.
For The Windows System: http://windows.microsoft.com/en- ... den-files=windows-7
For The Mac System: http://ianlunn.co.uk/articles/qu ... mac-os-x-mavericks/
2.Enter the root directory of the SD card, then find the hidden folder MISC and enter it. There is LOG folder in it.
3.The LOG txt file is under the LOG folder.
2017-1-22
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CodeWriter
lvl.2
Flight distance : 16194 ft
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United Kingdom
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Logfile uploaded here : https://drive.google.com/open?id=0B0EQnvLVXEz8VGJZalhKRHBqeWM
Thanks
2017-1-22
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DJI Natalia
Administrator
Flight distance : 318 ft

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CodeWriter Posted at 2017-1-22 04:35
Logfile uploaded here : https://drive.google.com/open?id=0B0EQnvLVXEz8VGJZalhKRHBqeWM
Thanks

If the errors persist after you tried to upgrade it again, it needs to be send in for evaluation.
Also would you please post here a screenshot for the errors?

Please send an e-mail with the subject "Forum Support" to support@dji.com and include the following information, we'll create a case for you:
SN:
Brief Description of your Issue:
Country:
Full Name:
Email Address:
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Link to your case on Forum:
2017-1-22
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