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Meta data shows all video files are from 1951?
1189 25 2017-1-22
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Dronie.dk
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Just unpacked my I2/X5S.
The meta data on all video files (H.264 as I don't have the SSD yet), dates them with 1951. Photos are dated correctly.

How can that be fixed?


Meta data on video files

Meta data on video files


2017-1-22
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jetforce
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It´s a well known issue.

Do you have the latest update?

http://forum.dji.com/forum.php?m ... D386%26typeid%3D386
2017-1-22
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Dronie.dk
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jetforce Posted at 2017-1-22 10:35
It´s a well known issue.

Do you have the latest update?

Latest GO and iOS. No fw updates to the I2 yet.

Seems like it could be a problem related to the SD card?
2017-1-22
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jetforce
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you´r right, I had the issue on both P4P and L2, but only high capacity sd-cards.

After update on the p4p at least is´s fixed.

We might have wait for a update for L2
2017-1-22
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Dronie.dk
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jetforce Posted at 2017-1-22 11:47
you´r right, I had the issue on both P4P and L2, but only high capacity sd-cards.

After update on the p4p at least is´s fixed.

I'm using the original card. Might try some other ones and see if it's related to the card or the fw.
2017-1-22
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DJI Natalia
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Dronie, would you please upload an original video to dropbox and post the link here?
I'll transfer it to our engineers for a further evaluation.
2017-1-23
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Dronie.dk
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DJI Natalia Posted at 2017-1-23 03:04
Dronie, would you please upload an original video to dropbox and post the link here?
I'll transfer it to our engineers for a further evaluation.

Sure.

Here's a 1 sec video clip with meta data with the correct date (jan. 22nd) but wrong year (1951):
https://dl.dropboxusercontent.com/u/4766293/19510122-DJI_0015.MOV

Inspire 2
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2017-1-23
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DJI Natalia
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Dronie.dk Posted at 2017-1-23 06:23
Sure.

Here's a 1 sec video clip with meta data with the correct date (jan. 22nd) but wrong year (1951):

Thank you, Dronie.
We'll get back to you when getting any news from our engineers.
2017-1-24
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Dronie.dk
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DJI Natalia Posted at 2017-1-24 01:31
Thank you, Dronie.
We'll get back to you when getting any news from our engineers.

Thanks - it would be nice if you did that.
2017-1-24
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DJI Natalia
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Dronie, our engineers have escalated the file you provided, but it's not the original one. Sorry to delay reply due to Chinese New Year holiday.
To locate the problem, please help record videos and take a photo as following instructions:
1. Record a small video, such as 5 seconds, stop recording and wait for 10 seconds, then take a picture, wait for 10 seconds again, then record a small video.
2. Connect your SD card to your PC and access to the 3 files, please do not copy them respective to your PC, you can compress the files to RAR directly in SD card, then copy the RAR file to your PC, then we will get the original file.
3. Please upload it to dropbox and give me the link.
Besides, may I know what player software you're using?
Thank you so much again!

2017-2-5
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Dronie.dk
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DJI Natalia Posted at 2017-2-5 19:12
Dronie, our engineers have escalated the file you provided, but it's not the original one. Sorry to delay reply due to Chinese New Year holiday.
To locate the problem, please help record videos and take a photo as following instructions:
1. Record a small video, such as 5 seconds, stop recording and wait for 10 seconds, then take a picture, wait for 10 seconds again, then record a small video.

Hi,
I did that for you. You can download the zip file here:
https://dl.dropboxusercontent.com/u/4766293/1951.zip

I've seen the wrong metadata with the year "1951" in Lightroom. Photos are correctly dated in Lightroom.

In "Finder" on iMac the year is correct for both photos and video.

1951.png
2017-2-9
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Dronie.dk
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PS: the X5S does not change EV values in the GO 4 app, when you change the settings (aperture, shutterspeed) - it stays locked fx. at EV 2.0 no matter how much I change the other settings in Manual mode.
2017-2-11
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DJI Natalia
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Dronie.dk Posted at 2017-2-9 02:22
Hi,
I did that for you. You can download the zip file here:
https://dl.dropboxusercontent.com/u/4766293/1951.zip

I will inform our engineers again for the information you provided, thanks again.
But when I click on the link, it gives me "404 error", please double check it, thanks.

2017-2-12
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Dr Jon
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Hi, The EXIF data is not being written to the MOV files in the field "Date and time digitised" as such the Lightroom is defaulting to the fixed value as shown. The photos are being written correctly in this field.  This was a similar problem in the Inspire 1 and was fixed in a firmware update.
2017-2-12
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DJI相机部大帅哥
DJI R&D Squad

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Dear Dronie,

From your info , we have found the reason and improved on it, please upgrade the later firmware and check it.

Thanks for your feedback.
2017-2-12
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Dronie.dk
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DJI Natalia Posted at 2017-2-12 00:15
I will inform our engineers again for the information you provided, thanks again.
But when I click on the link, it gives me "404 error", please double check it, thanks.

Sorry about that- Here you go: https://dl.dropboxusercontent.com/u/4766293/1951.zip
2017-2-13
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Dronie.dk
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DJI相机部大帅哥 Posted at 2017-2-12 22:18
Dear Dronie,

From your info , we have found the reason and improved on it, please upgrade the later firmware and check it.

Sorry, but I'm probably not understanding your english correctly. There is no update of the firmware for the I2 at the moment.

Do you mean that DJI will fix it in a LATER firmware version?
2017-2-13
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Dronie.dk
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DJI相机部大帅哥 Posted at 2017-2-12 22:18
Dear Dronie,

From your info , we have found the reason and improved on it, please upgrade the later firmware and check it.

What about this issue - EV value meter does not work:


"PS: the X5S does not change EV values in the GO 4 app, when you change the settings (aperture, shutterspeed) - it stays locked fx. at EV 2.0 no matter how much I change the other settings in Manual mode."
2017-2-13
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DJI相机部大帅哥
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Dronie.dk Posted at 2017-2-13 02:49
Sorry, but I'm probably not understanding your english correctly. There is no update of the firmware for the I2 at the moment.

Do you mean that DJI will fix it in a LATER firmware version?

Dear Dronie,

Yeah, It will be fixed in the later firmware.
2017-2-13
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DJI相机部大帅哥
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Dronie.dk Posted at 2017-2-13 02:51
What about this issue - EV value meter does not work:

2017-2-13
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Dronie.dk
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Empty answer.

This one is a more serious issue. As of now, unfortunately there's not way to evaluate the Exposure on my $8,000 drone when shooting CinemaDNG/ProRes.
The histogram shows values for H.264 files (don't know why it would do that?), and the EV meter is stuck and does not work.

Do you expect to also fix this issue in the next fw update?
2017-2-13
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DJI相机部大帅哥
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Dronie.dk Posted at 2017-2-13 06:54
Empty answer.

This one is a more serious issue. As of now, unfortunately there's not way to evaluate the Exposure on my $8,000 drone when shooting CinemaDNG/ProRes.

Dear Dronie,
"it stays locked fx. at EV 2.0 no matter how much I change the other settings in Manual mode.",

About this feedback, could you offer us the APP operation video? It will be very useful for us to find the root cause.
BTW, when you change the Aperture value in the DJI Go 4, could you help us to check is there the mechanical change of the aperture?

Thanks for your support.
2017-2-13
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Dronie.dk
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DJI相机部大帅哥 Posted at 2017-2-13 18:36
Dear Dronie,
"it stays locked fx. at EV 2.0 no matter how much I change the other settings in Manual mode.",

"About this feedback, could you offer us the APP operation video?"

I'm sorry, but I don't understand your english. What do you mean by "APP operation video"? Do you mean the flight log from the GO app?

If yes, then that will show you nothing as it just shows you the shutterspeed/aperture changes when I dial them, but the EV Value is fixed.
2017-2-14
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Dronie.dk
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DJI相机部大帅哥 Posted at 2017-2-13 18:36
Dear Dronie,
"it stays locked fx. at EV 2.0 no matter how much I change the other settings in Manual mode.",

"BTW, when you change the Aperture value in the DJI Go 4, could you help us to check is there the mechanical change of the aperture?"

Mechanical? Please explain?
Also, I have seen many users report these issues, so I don't know why you want me to do all this for you. It should be pretty easy for you to take an Inspire 2/X5S and replicate these issues as apparently a lot of people have the same problems.
2017-2-14
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DJI Natalia
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Dronie, sorry for any confusion caused, I'll make a further explanation here.
For the first issue you reported about wrong time showing on the video, our engineers have located the issue and will get it fixed with the next firmware version.
For EV value locked at 2.0, please record a small video showing the situation you described which does good to figure out where the problem exists.
Appreciate for your feedback!
2017-2-16
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Boymeetsmill
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Hello. I am having a similar issue on my Mavic Pro. Flew it last weekend and got videos with the years of 1948, 1949 and 1951. The photos (JPG+DNG) do have the correct time stamp. Only videos seem affected. I updated to the latest firmware this last Tuesday still getting videos with the year of 1951.

FWIW I am downloading the files into Lightroom from the microSD card.
2017-2-18
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