I recently sen in my P3 for repair due to a motor dislodgeing from the craft in mid flight at the end of a normal flight. DJI received and evaluated my case

CAS-398187-M4C6G5 and I received a invoice for $203.50 from DJI on 1/17/17. I proceded to call support the same day to protest this since it was clear that it was a manufacturing defect that lead to the motor comming off and the craft was still under warranty. The representative talked to the tech department and they reevaluated my case and verbally confirmed that the repair was covered under my warranty. She mentioned I would be getting a new invoice for $0.00 and that the repairs would be performed immediately after my approval.

I still have not received any updated invoice or email confirmation. If any forum moderator reads this please help me get some resolutions.

Thank s in davance.

Sorry for your unpleasant experience, we've informed our support team for your case, will send you a new e-mail with the invoice as soon as possible.