petdcat
lvl.1
Flight distance : 1650 ft
Thailand
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I have bought and flown a couple of Phantom 2 before this one. The first, due to pilot error, I lost in a lake on a golf course in Chiang Mai,Thailand The second one, again due to pilot error, I lost it in the Jungle in Bali. I say this just to establish that I have experience flying the Phantom and I know how it should behave. The Phantom I have now has been defective from the very beginning. The first 2 times I flew it was ok. The 3rd time, after calibrating the compass and getting 12 satellites,when I throttled up the Phantom immediately climbed full speed to about 12 meters then dropped like a rock. This cracked both the top and bottom shell. I recalibrated the compass and tried again. This time it would fly correctly for about 4 or 5 minutes then would crash to the ground. I went home and did another IMU calibration reinstalled the software recharged the batteries and tried again. It didn’t crash to the ground but it would drop to the ground then lift off again. I brought it back to the hobby shop where I bought it and explained the problem. They reinstalled the software and said the location where I was flying probably had interference. I had flown there over a dozen times and doubted this advice. I went to a new location and it flew perfectly. I then went back to old location and it flew perfectly. The next week when I went to fly, it dropped to the ground again. I returned again to the dealer and said I think this should go back to DJI. He said DJI would not accept it back because I had opened it. I only opened it to install the H3-3D Anti-Interference Board. The latest problem is the 2 batteries I have. One of them has only been used about 12 times and the other 29. Neither of them are recognized by the Phantom. When installed I get a error message saying “ Not DJI intelligent Battery!” Cleaned all contacts and get the same result. My guess is the Naza unit is defective. How do I return this to DJI if I get no cooperation from the dealer?
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