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Battery Authentication Failed
1477 4 2017-1-29
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Luis Sc
lvl.1
Ireland
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// hello world

hi all,

i got my mavic pro ( combo ) early this week but only got a chance to do a proper test a couple days ago;

i numbered the batteries to cycle them through so i might have mixed them up;

one of the batteries gives me a fail saying "battery authentication failed"

the qr-code says 093ADCT/03106JG - this battery was not in the aircraft when i unboxed ( it was part of the fly more combo )

can anyone advise on this matter ?

much appreciated !

2017-1-29
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Jeromeo
lvl.4
Flight distance : 103369 ft
Australia
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Had the same happened to me. I had to sent it back. They did exchange it.
2017-1-29
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Luis Sc
lvl.1
Ireland
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thanks Jeromeo,

i'll just contact them tomorrow or something --!
2017-1-29
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Paul Pisani
New

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Yep, just got my Mavic Air, BATTERY AUTHENTICATION FAILED  This battery came with the drone...looks like I will have to return it
2018-10-1
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fans75b94505
lvl.1
United States
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I have same Battery authentication issue with my mavic pro. Any solution to this problem??
2019-2-27
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