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Bad cell showing
911 12 2017-1-30
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Bond
lvl.3
Flight distance : 1364534 ft
United States
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Health drone is showing a deviation that is progressively getting worse. Battery is 4 months old with 32 charges. Can I RMA?
2017-1-30
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Grizz 1
lvl.4
Flight distance : 120066 ft
United States
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I would think so. the warranty says 6 months on batteries ! go for it !
2017-1-30
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C. Dave Pappas
lvl.2
Flight distance : 223468 ft
United States
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I'm having the same problem with one of my batteries. Approx. same age and charges. Getting worse.
2017-1-30
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Phantomski
lvl.4
Flight distance : 14869882 ft
United States
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IF go app does not report a problem, not sure if they will do it.. where did u buy the battery?
Better chance replacing it there?
2017-1-30
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dronist
Second Officer
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United States
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Are these stock or not?
Are you discharging them when not in use?
Are stopping the flight with at least 10% to 15%?  etc...
2017-1-30
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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You are within the battery's warranty, so you can look into getting a RMA. Just to clarify, have you tried performing a deep discharge/recharge to see if it helps alleviate the issue? Did you notice this after a firmware update, hard landing or long term storage?
2017-1-30
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Bond
lvl.3
Flight distance : 1364534 ft
United States
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Phantomski Posted at 2017-1-30 17:09
IF go app does not report a problem, not sure if they will do it.. where did u buy the battery?
Better chance replacing it there?

From DJI online store
2017-1-31
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Bond
lvl.3
Flight distance : 1364534 ft
United States
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dronist Posted at 2017-1-30 19:47
Are these stock or not?
Are you discharging them when not in use?
Are stopping the flight with at least 10% to 15%?  etc...

Yes to all
2017-1-31
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Bond
lvl.3
Flight distance : 1364534 ft
United States
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DJI-Jamie Posted at 2017-1-30 22:03
You are within the battery's warranty, so you can look into getting a RMA. Just to clarify, have you tried performing a deep discharge/recharge to see if it helps alleviate the issue? Did you notice this after a firmware update, hard landing or long term storage?

Jaime it shows a bad cell from inception, I recently did a deep discharge, never had a hard landing or store them for long, I fly then store for a few days.
2017-1-31
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Phantomski
lvl.4
Flight distance : 14869882 ft
United States
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Sounds to me like u certainly should contact dji support asap and get an rma.
2017-1-31
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Bond Posted at 2017-1-31 15:56
Jaime it shows a bad cell from inception, I recently did a deep discharge, never had a hard landing or store them for long, I fly then store for a few days.

Do you also fly agressively or end up fighting the wind often? Flying aggressively or having a 'lead finger', sort of speak, it could cause the battery to dip drastically in voltage causing a false error. If that's not the case, then you would want to look into getting a RMA for replacement like Phantomski mentioned.
2017-2-1
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Bond
lvl.3
Flight distance : 1364534 ft
United States
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I've requested a RMA, still waiting. I fly the same with all batteries I own. All were purchased with the P4 from DJI directly. I rotate usage and adhere to storage parameters.
2017-2-1
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Odan
lvl.4
Flight distance : 182913 ft
United States
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I don't know where you live, but I have had mine since Xmas so all of my flying has been during cold weather.
I know this could lead to battery problems.  Even a heated battery can get very cold 300 feet up in the air.
I wonder if DJI uses info like that from flight records on the battery ?Anyone know that one ?
2017-2-1
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