Hi

can anybody clarify care refresh process ,spoke to tech support , the advised send a email to support.nl@dji.com , did that 2 days ago but nothing

any advise , I'm in UK

May I have your ticket number? we'll look into the case and help you handle it.

hi DJI Natalia

just got a case number
CAS-430196-R3R8V1

Matt thanks for any help

Many Thanks

DJI Care Refresh activation code

dji refresh activation , can explain more ?

avbond Posted at 2017-2-1 06:16
dji refresh activation , can explain more ?

That post was probably trying to assist by telling what information to tell DJI.
I see your case has been responded to and they should be sending you the shipping label soon.
So it looks like you're all taken care of.

yes dji Ken all sorted