USB to Computer HELP!!
977 11 2017-2-4
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Rafe Hracek
lvl.2
Flight distance : 9121 ft

United States
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I connected the Micro-USB to my drone and the normal usb to computer and it isn't popping up for my videos to click! Need help plz
2017-2-4
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Gil
Second Officer
Flight distance : 1379308 ft
United States
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Was this the same Phantom you talked about crashing in another thread?  That might be part of the problem...  

Since you didn't mention whether you had a mac or a pc or what operating system you were using (which is a completely different can of worms), there is no telling what the problem might be.  My recommendation would be to get an SD card adapter so you can plug it directly into your computer.  
2017-2-4
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Rafe Hracek
lvl.2
Flight distance : 9121 ft

United States
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Windows 10
PC
Gimbal and SD Card Replaced, video taken on new SD Card
2017-2-4
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Geebax
Captain
Australia
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Rafe Hracek Posted at 2017-2-4 12:44
Windows 10
PC
Gimbal and SD Card Replaced, video taken on new SD Card

Take the SD card out of the camera, place it in a card reader then look at the files.
2017-2-4
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Beux
lvl.2
United States
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Do you have the DJI 2 Assistant installed on your PC?
2017-2-4
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JackA
Second Officer
Flight distance : 32057 ft
United States
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What do you "see" when the USB is plugged in?  i am wondering if you are plugged into the camera USB or the diagnostic USB port.
2017-2-4
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solentlife
First Officer
Flight distance : 1087530 ft
Latvia
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JackA Posted at 2017-2-4 14:18
What do you "see" when the USB is plugged in?  i am wondering if you are plugged into the camera USB or the diagnostic USB port.

??????????
2017-2-4
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solentlife
First Officer
Flight distance : 1087530 ft
Latvia
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Geebax Posted at 2017-2-4 12:49
Take the SD card out of the camera, place it in a card reader then look at the files.

Have to agree - its best way and far quicker .....

Nigel
2017-2-4
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Labroides
Core User of DJI
Flight distance : 9991457 ft
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Australia
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Don't waste your time with a cable.  Pull the SD card, put it in an adapter and put that in your computer.  ANything with a cable to too slow and complicated.
2017-2-4
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Dave P
lvl.3
Flight distance : 207664 ft
United Kingdom
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Are you questioning the 2 ports solentlife? The one on the gimble will read the card with photos / videos, the one on the front of the drone body can be used to extract the dat files (black box recordings)
2017-2-5
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TANGOMIKE
lvl.4
Flight distance : 1522451 ft
Italy
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I think you have turned on the aircraft after plugged cable in...
2017-2-5
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solentlife
First Officer
Flight distance : 1087530 ft
Poland
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Dave P .... just prompting you .....

Many new owners would not know what you mean.

Nigel
2017-2-5
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