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How to open a dispute with DJI
803 6 2017-2-4
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twh1968
lvl.1

United Kingdom
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Hi , can anyone tell me if its possible to report a problem with the Mavic to DJI and how to go about it ? See my previous post about the Mavic not responding to control input. I am now too scared to fly again until I can find out a reason for its crazy behaviour !
2017-2-4
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Flybee
Second Officer
Flight distance : 2203983 ft
Germany
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Here is the link to the thread about support offices.

http://forum.dji.com/thread-82278-1-1.html

And of course you can call them (Did you buy it direct from DJI or thru a reseller?)

I saw your other thread, have you uploaded the text files to Healty drones? I think you can get a first clue if you do.

Good luck
2017-2-4
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Augusto
lvl.1

Brazil
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Mavic pro landing
2017-2-4
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Augusto
lvl.1

Brazil
Offline

Mavic pro landing
2017-2-4
Use props
twh1968
lvl.1

United Kingdom
Offline

I bought it directly from Dji. And yes I have put them through Healthy drones , but it shows no problems a all! I'm going to try and upload the flight details when I get home from work tonight
2017-2-5
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Augusto
lvl.1

Brazil
Offline

Mavic pro landing
2017-2-5
Use props
Augusto
lvl.1

Brazil
Offline

Mavic pro landing
2017-2-5
Use props
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