N3 X3 not receive data
2196 21 2017-2-8
Uploading and Loding Picture ...(0/1)
o(^-^)o
timkkkk
lvl.4
Flight distance : 122162 ft
  • >>>
Belgium
Offline

I have installed x3 on quadcopter with N3 and LB2 with X3 gimbal adapter for matrice 600


i have latest updates + updated camera x3 for matrice 600 => is this correct firmware?

DJI go app says "gimbal cannot receive main controller data"
2017-2-8
Use props
Robin UAV
lvl.2

United Kingdom
Offline

I had a similar problem with my X3 on the Inspire 1, the only thing that solved the issue was putting the firmware on a blank SD card and install it again. Other than that message is there any image showing in the app, is the gimbal stabilizing or is it limp?
2017-2-8
Use props
timkkkk
lvl.4
Flight distance : 122162 ft
  • >>>
Belgium
Offline

no image at all and gimbal is limp
2017-2-8
Use props
Robin UAV
lvl.2

United Kingdom
Offline

Try putting the firmware on a blank SD card, insert it, power the aircraft and leave it for around 35-30 minutes. That should resolve the issue.
2017-2-8
Use props
timkkkk
lvl.4
Flight distance : 122162 ft
  • >>>
Belgium
Offline

firmware update was ok now, GO app says "gimbal disconnected"
gimbal is limp and emit beep beep sound
2017-2-8
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

Since you're using a custom rig, none of the X3 data packages will be able to update the aircraft properly. The X3 can only be updated via an I1, OSMO, M600 or M100. The M600 adaptor plate when used with the N3/A3 with LB2 is a mod, so most likely a data package wouldn't be made available. You would want to look into getting in touch with a local dealer, or a friend with one of those platforms to get it updated.

2017-2-8
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

timkkkk Posted at 2017-2-8 13:21
firmware update was ok now, GO app says "gimbal disconnected"
gimbal is limp and emit beep beep sound

Could you happen to verify how you got the X3 updated? Did you receive a 'successful' .TXT message? Have you tried inserting a blank SD card and power cycling the unit?
2017-2-8
Use props
timkkkk
lvl.4
Flight distance : 122162 ft
  • >>>
Belgium
Offline

DJI-Jamie Posted at 2017-2-8 16:18
Could you happen to verify how you got the X3 updated? Did you receive a 'successful' .TXT message? Have you tried inserting a blank SD card and power cycling the unit?

i have this message:

Packet: MATRICE600_FW_V01.10.01.40.bin
Upgrading ...
Result: Success.

2017-2-9
Use props
timkkkk
lvl.4
Flight distance : 122162 ft
  • >>>
Belgium
Offline

timkkkk Posted at 2017-2-9 12:35
i have this message:

Packet: MATRICE600_FW_V01.10.01.40.bin

this is the txt message when i want to upgrade with inspire 1 + inspire x3 firmware

Packet: WM610_FW_V01.10.01.40.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the device.
2017-2-9
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

timkkkk Posted at 2017-2-9 12:35
i have this message:

Packet: MATRICE600_FW_V01.10.01.40.bin

My concern is that you updated the unit with a file that also carries information for the M600's main controller. Does the N3 appear normal when you connect it to the Assistant 2?
2017-2-9
Use props
timkkkk
lvl.4
Flight distance : 122162 ft
  • >>>
Belgium
Offline

N3 appears normal yes.
what do you suggest?
2017-2-10
Use props
Hazardpro1
lvl.2

United Kingdom
Offline

When I put mine together I had same limp gimbal and beep beep.... turned out I did not have both leads connected to the Matrice board (1 to LB and 1 to N3).

PS also for what its worth I had firmware issue too and couldn't get any firmware to update via my rig (as Jamie advises above). I had to purchase a OSMO (handle) to enable me to install the OSMO firmware. Now the camera/gimbal works normal with no Firmware warnings.

H
2017-2-10
Use props
igorshiling
lvl.2

Russia
Offline

Prompt please, Dji N3 and Zenmuse H3-3D can work together?
2017-2-10
Use props
Hazardpro1
lvl.2

United Kingdom
Offline

No it's not compatable with the 3D / 4D gimbals
2017-2-10
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

igorshiling Posted at 2017-2-10 11:07
Prompt please, Dji N3 and Zenmuse H3-3D can work together?

Hazard is correct.
2017-2-10
Use props
timkkkk
lvl.4
Flight distance : 122162 ft
  • >>>
Belgium
Offline

DJI Jamie, N3 appears normal yes.
what do you suggest?
2017-2-11
Use props
timkkkk
lvl.4
Flight distance : 122162 ft
  • >>>
Belgium
Offline

DJI Jamie, i have loaded osmo and M600 firmware through N3 X3 and gimbal works but no image transmission, i can take pictures
2017-2-13
Use props
Hazardpro1
lvl.2

United Kingdom
Offline

If you have no picture try changing the settings in App, I believe I had to change the settings that related to how much processor/memory you allocate to the camera (or something like that) cant remember exactly what its called. But I had a dead picture too and it worked after I adjusted that.

H
2017-2-13
Use props
timkkkk
lvl.4
Flight distance : 122162 ft
  • >>>
Belgium
Offline

Hazardpro1 Posted at 2017-2-13 08:04
If you have no picture try changing the settings in App, I believe I had to change the settings that related to how much processor/memory you allocate to the camera (or something like that) cant remember exactly what its called. But I had a dead picture too and it worked after I adjusted that.

H

nice Hazard, this works!! Thx!
2017-2-13
Use props
Hazardpro1
lvl.2

United Kingdom
Offline

timkkkk Posted at 2017-2-13 08:21
nice Hazard, this works!! Thx!

Great stuff
2017-2-13
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

timkkkk Posted at 2017-2-13 08:21
nice Hazard, this works!! Thx!

Good to hear it got sorted.
2017-2-14
Use props
pratik12
lvl.1

India
Offline

timkkkk Posted at 2017-2-8 13:21
firmware update was ok now, GO app says "gimbal disconnected"
gimbal is limp and emit beep beep sound

Hi

I am facing a similar problem. My Zenmuse X3 Gimbal is limp and there is no video output to Dji Go App. The Dji Go App says Gimbal disconnected. Also there is no sound from my gimbal camera. I have used DJI N3+ Lightbridge 2 + Zenmuse X3 camera with m600 mounting bracket.

Please help me out with this issue
2019-3-12
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules