Microcyb
 First Officer
Flight distance : 1095955 ft
United States
Offline
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This really boils down to a few things.
1. Too many users are on too many versions resulting in support issues.
2. Current development team is not given proper resources to develop, test and confirm new updates.
3. Corporate strategy is about profit, not emotions.
4. User product education and training is very limited, resulting in product damage and false claims to company.
5. No external development/testing allowed resulting in issues with newer updates to software and firmware not discovered by the company.
6. Too many people claiming law suits even if it is resulted in user error.
7. Modifications being done resulting in usage to cause harm to others resulting in bad PR to company.
8. Too many support calls and not enough support staff resulting in major delays to the customer.
Add those all up and you can see why DJI is kinda being forced to streamline their products and force version control.
I personally would love to help them in the development and beta testing before new firmware and software gets sent out and offer code corrections to the software bugs, but that is really not an option for DJI unless you are a major social media promoter for their products, so they are kinda left to force these software and firmware packages on you to help them support what they know.
I would love to be able to help them, but never heard back on that so they are left to their own devices.
I suspect is that they have made their software so Apple like preparatory and with a major lack in the development teams knowledge of their own firmware has resulted in too much garbage code floating around resulting is bugs that are not being fully tested.. |
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