Donnie Stugots
First Officer
Flight distance : 3636782 ft
United States
Offline
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David MG Posted at 2017-2-12 10:27
Thank you Donnie for your support, and yes, I was upgrade both devices Inspire and RC on this sequence, (with actual Firmware v1.10.140), so the principal trouble that I have are I can´t connect my smartphone (DJI Go App v 3.1.3 ) with the RC. I thought that problems were the unknow data (Name & password), but I think it´s not, the first issue to resolve is connection failure.
So, tried with others usb cable, with others smartphones (differents brands) and don´t worked. I also synchronized the Inspire with the RC manually, but it´s not the problem... still it´s can´t connect smartphone with RC through DJI Go App, I also tried connect with others apps like "Drone Deploy" and the results are same, can´t connect.
Ok , Have a family function to attend but promise I will get back with you . Can you answer a couple questions.
If you power up the RC transmitter and the Aircraft, can you start the motors ?
If you can start the motors than you are on compatible Firmware and the Updates are good .
When you updated the RC transmitter did you do it via the Go app and get to version 1.7 .40 ? the update for the RC transmitter is NOT 1.10.40 it is 1.7.40 and done via the go app.
If you updated the AC, How did you do it ? Did the SD card give a "Success" on the card after you updated the Aircraft .
One problem you may have IF YOU CAN START THE MOTORS is a bad HDMI module on the back of the RC.
Let me ask you this , You do have the USB cable plugged into the back of the RC transmitter and then connected to the GO app correct ? The Disconnect ( If it is plugged in correctly and powered up ) usually means like I said a bad cable Or Port on the RC transmitter, Just MAKE SURE you are plugged into the back of the RC USB port .
Bottom Line of what I think : I think You may be ON very OLD firmware that the GO APP does not recognize ( I am not sure on this of course )
I will get back with you but answer these questions please
*** Dont use other APPS for NOw , If the GO APP wpont work nothing will ( drone deploy etc )
donnie
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