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652 3 2017-2-14
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Harryscopic
lvl.4
Flight distance : 1422920 ft
Spain
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Hi, I hope someone can help me with this. My Inspire 1 just came back from DJI Service and after I linked it to the remote, the app wants to activate it like it was new, asking for a name.

After a long wait for the repair I wouldn't want to mess anything up and risk a bricked unit or something like that, why doesn't the app recognize the aircraft?

Can I just type in the current name and everything will be back to normal?

2017-2-14
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DJI Natalia
Administrator
Flight distance : 318 ft

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May I have your case number? Also please try to PM me your aircraft SN, we'll help you check it.
2017-2-14
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Harryscopic
lvl.4
Flight distance : 1422920 ft
Spain
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Thank you, this shouldn't be a complicated thing, I'm just cautious.
2017-2-14
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Harryscopic
lvl.4
Flight distance : 1422920 ft
Spain
Offline

I followed Support's advice and simply entered the same aircraft name, and all seems normal.
2017-2-15
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