WoodBirdProd
lvl.1
France
Offline
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fans07e6b2c9 Posted at 2017-2-23 06:26
I have the same problem with my order. Chat person said that its waiting for pickup for 14 days. When I orderd it stated delivery time 10-15 days.... Those days are long gone! (Orderd it on 18th January) This doesn't reflect good on the company. Then just don't give estimate delivery time if you can't keep it... I too needed it for a shoot! Should have ordered elswhere!
So we ordered the same day almost... It was 10-15 days for me too...
And now i found my item somewhere else where i can have it in 2 days for the same price. But i couldn't cancel because it's waiting for pickup... Good strategy, it was waiting for pickup one week after my order!
I stayed one hour on the chat to have a supervisor, he said me that he sent a request to headquarters. I don't know if it's true or not but when i asked if i will have my order soon, i had a perfect answer : "no worries, i am positive"... Him, maybe, me, not really...
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