Bert_Bacharach
New
United States
Offline
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Similar issue here, except my AC seems to be bricked. Literally had my drone delivered yesterday through the DJI Amazon store... got the 1300 dollar pro pack with extra batteries etc, connected go app/smartphone (note 5), recommended update, attempted to update devices via Go app, was repeatedly met with failed firmware updates, downloaded DJI assistant 2 app, tried updating RC and AC separate, no luck. Remote successfully updated via Assistant, but can't get assistant to detect AC after first failed update attempt. Additionally, when starting up AC, it makes two chime sounds and gives the yellow flashing light signifying RC and AC are unpaired. No method of pairing will work. Also tried to perform factory reset on RC, since assistant will detect RC, but am met with nothing but failures. Rather than the remote being bricked, in my case it seems my AC is bricked.
Pretty frustrating, considering how excited I was to get this new equipment in the air. Spent all afternoon yesterday and this morning trying all manner of combinations to remedy this issue, including multiple PC's, and mobile devices, as well as Apple, Android and PC devices. Please fix this soon, DJI! |
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