Mavic Pro Gimbal is blocking while start
1538 5 2017-2-18
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dPGrJJk7khIv
lvl.4
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Germany
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Hallo DJI Team,

After starting mavic  and normal moving the gimbal he clacked two times up and down.  Gimbal could not straighten and clicked again and again. Property searched for a blockade, but nothing found. All 4 gums are free and the gimbal is clean in the "frame".  Have repeatedly tried by turning the drone on / off the gimbal to recalibrate. Unfortunately without success.
In DJ Ihpone app i receive an error .

IMG_2255.jpg IMG_2256.png

Enclosed a video as well as 2 pictures from the APP & 2 pictures of the Gimbal.
http://www45.zippyshare.com/v/Z3KORP8K/file.html

In the video you can hear the noise of the gimbal.

What should i do ? Have you headed about something like this ?
Thanks in Advice

Mario

2017-2-18
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VVs7gxF8qEs5
lvl.1
Germany
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I had the gimbal not properly initialize a few times myself and it usually worked after one or two restarts.
Another thing which often fixed it for me is tapping gently at the gimbal with a finger if it's struggling.

I don't know about the sound though as it happend to me only outside where the ambient sound was much too loud to hear anything of this sort, sounds pretty angry though.
2017-2-18
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dronist
First Officer
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United States
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The sound is from the phone speaker while recording....

When the AC is off, GENTLY hold and adjust the camera to face straight ahead and try it again..

IF it did not work than do an AUTOMATIC GIMBAL CALIBRATION.
2017-2-18
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bunny too
lvl.4
Flight distance : 13442 ft
United States
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Are the three frame tabs in place?
2017-2-18
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dPGrJJk7khIv
lvl.4
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Germany
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Yes, they are in place, i tried several times to re calibrate the gimbal, but it doesn´t work. The gimbal always move and try to find its position.
2017-2-19
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fansa1f5608a
New
Germany
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Hey there,

was there an outcome of it? A solution? I've the same issue. Exactly the same...

BR
Dennis
2017-5-10
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