Cetacean
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Flight distance : 2528264 ft
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JackA Posted at 2017-2-22 14:25
Probably more helpful if the description noted; "Not Applicable to the Phantom 3 Standard" then those of us who are flying the P3S would understand that this is not a function our system supports.
Aloha Jack,
Yes, good idea. But, you have to realize that there are cultural and language issues involved in even this simple problem. Usually, US companies keep organizational operations in the US and outsource manufacturing to other countries. The presentation of the product to the customer remains in the US.
In DJI and other Chinese companies that create products and sell them in Asia, the US market is secondary. But they are learning it is secondary in a major way! The organizational structures are in China and English is at best a second language and Western culture is something taught, not experienced. Many Western and US employees are hired to help overcome this hurdle of language and culture, but they have to be bilingual and fluent to work well in that environment.
The bottom line is those who think that these kinds of mistakes are deliberate or inexcusable simply do not understand what is going on. If, when informed of the situation, they still refuse to attempt understanding, they have a problem and this problem will be expressed when they have to interact with such a company.
The best thing to do is if you notice a problem, contact DJI through a live person (Chat or Phone) and explain the problem. Then ask for direction for who further up the company structure to contact about the problem. I once had an issue at the same time I was reading a new manual. There were serious issues that the wording in part of the manual would create. I mentioned it and was given an email of the person to contact. They were very grateful and the next edition of the manual that followed (in a couple months) contained the suggestions. They were very happy and a problem was avoided.
I hope this aides in understanding. DJI is now very aware of the streaming problem for P3S users.
Aloha and Drone On! |
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