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gimbal cannot receive main controller data
1457 7 2017-2-26
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pacepecante
lvl.1
Flight distance : 12195 ft
United States
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Oof. I've only flown my Mavic a handful of times. Fired it up on Friday, installed the firmware update, and now getting this error. can't seem to find much about fixing it other than sending it in to DJI.

Tried downgrading the firmware - no luck even on previous firmware. Then tried upgrading to latest again... still no luck. Even tried doing it on DJI Assistant instead of DJI GO.

Anyone run into this before?
2017-2-26
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pacepecante
lvl.1
Flight distance : 12195 ft
United States
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Tried calibrating the IMU and then immediately tried calibrating the gimbal. Still no luck!
2017-2-26
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi pacepecante, did the error message pops up just after updating the firmware?
Please provide me a screenshot of the error message.
Besides, please try to reset factory defaults and refresh the latest firmware version again.
2017-2-26
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pacepecante
lvl.1
Flight distance : 12195 ft
United States
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Hi Mindy,

Thanks for your response. I tried as you suggested and that didn't work either. Can you please advise? I already have a ticket in via email.
2017-2-27
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pacepecante
lvl.1
Flight distance : 12195 ft
United States
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here is link to image with error message - http://imgur.com/a/LLJYA
2017-2-28
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SNARFx2
New
United States
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pacepecante Posted at 2017-2-28 07:36
here is link to image with error message - http://imgur.com/a/LLJYA

Hey there! I am having this same issue, same 2 error messages. Was this ever resolved for you? Thanks in advance!
2018-2-27
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SNARFx2
New
United States
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2018-2-27
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pacepecante
lvl.1
Flight distance : 12195 ft
United States
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Yep - I sent it into DJI and they sent me a new one. Has been working great since then.
2018-2-27
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