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No Gimbal control
685 6 2017-2-27
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mic75
lvl.4
Flight distance : 3162733 ft
Australia
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Has anyone had issues with their gimbal after update, mine was working fine but after I did the update it will not respond in Follow or FPV mode.
It won't even calibrate. In the advance settings the gimbal speed is zero for all and when I change one config it sets the same for all three but still won't work.
Haven't tried resetting yet as I thought there may be something I'm missing.
2017-2-27
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dronist
Captain
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United States
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Downgrade then upgrade and see it makes a difference. If not os factory reset and try again!
2017-2-27
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DJI Mindy
Administrator
Flight distance : 7 ft
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Could you please clarify which Phantom model you have?
Will the gimbal do the calibration automatically after powering on?
2017-2-27
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mic75
lvl.4
Flight distance : 3162733 ft
Australia
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DJI Mindy Posted at 2017-2-27 23:38
Could you please clarify which Phantom model you have?
Will the gimbal do the calibration automatically after powering on?

It's workin now.
I have a phantom 4, yes it did the calibration after powering on.  I could still take photo's n video but that's all. It has the latest firmware but in the DJI assist app it still had update next to the current firmware so I tried updating anyway but it wouldn't. That's something you need to fix with your program, you can't update an update that is upto date. But after all that it started working again.
So to recap, 1. I updated app on my iPad n couldn't move camera.
2. I connected drone to DJI assist n it wanted to update Current firmware but wouldn't.
3. After failed update of current firmware I restarted drone and it decided to start working again.
Go figure.
2017-3-1
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mic75
lvl.4
Flight distance : 3162733 ft
Australia
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Solved!!! I was using a different memory card, I just tried that memory card and the camera stopped working, as soon as I switched back to the original card it started working again.
2017-3-1
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DJI Mindy
Administrator
Flight distance : 7 ft
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mic75 Posted at 2017-3-1 21:38
Solved!!! I was using a different memory card, I just tried that memory card and the camera stopped working, as soon as I switched back to the original card it started working again.

Thank you for your update.
Glad to hear that.
Hope you enjoy your flight with DJI product.
2017-3-2
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mic75
lvl.4
Flight distance : 3162733 ft
Australia
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DJI Mindy Posted at 2017-3-2 04:05
Thank you for your update.
Glad to hear that.
Hope you enjoy your flight with DJI product.

Can you offer any insight as to why this might happen.
2017-3-2
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