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Drone fell
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1863 42 2017-2-28
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SteveSA
lvl.4
Flight distance : 380522 ft
South Africa
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DJI Natalia Posted at 2017-3-2 03:19
It's under progress, our support will send you an e-mail with the data analysis result once it's done.

Hi Natasha

Firstly I would to say thank you and thank you DJI for helping me with regards to getting a analysis done even though my unit is out off warranty. I am now able to get the unit fixed based on your analysis. Thank you for going the extra mile.
Greatly appreciated...
2017-3-15
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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SteveSA Posted at 2017-3-15 01:29
Hi Natasha

Firstly I would to say thank you and thank you DJI for helping me with regards to getting a analysis done even though my unit is out off warranty. I am now able to get the unit fixed based on your analysis. Thank you for going the extra mile.

Thanks for your update and support, hope it can be fixed soon so that you can enjoy it again!
2017-3-15
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Donnie Stugots
Captain
Flight distance : 3636782 ft
United States
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SteveSA Posted at 2017-3-15 01:23
Hi Donnie

Apparently it is Front left motor for No2...so lets hope this sorts out the problem and thank you guys once again for all your help. Greatly appreciated. Bought a Inspire 1 v2 as a back up now...a lot of conflicting stories with the prop locks..

Oh great, glad you have the information .

donnie
2017-3-15
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