Njw83
lvl.4
Flight distance : 89767 ft
United Kingdom
Offline
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A quick update on this
Crashed my drone on march 1st
Picked up by UPS march 3rd
UPS delivered march 7th
DJI acknowledged delivery March 9th
Damage not even assessed until March 16th!
Received repair quote March 16th and paid immediately
Payment acknowledged March 17th
Repair, flight test, quality control completed March 24th
Dispatched from DJI March 24th
Not overly happy with how long its taken... BUT... I am happy with the quote. Bearing in mind this crash landed and snapped the gimbal I was expecting a £200+ bill. The actual bill including return shipping (which appears to be free) was £10. Yes just £10! New gimbal bracket and 2 new cables.
Look forward to getting it back in the air!
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