13MStang
lvl.3
Flight distance : 892749 ft
United States
Offline
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I too had crashed my drone back in January. took 1 week to ship from NY to California, 1 week to inspect, repair, test and 1 week to ship back, so i was without Mavic for 3 weeks.
The gimble on my drone was hanging on by a thread (dangling) but they did not need to "replace" it. The drone did not have DJI refresh, so i paid out-of-pocket (U.S. funds). see below for repair analysis.
Overall, i was EXTREMELY pleased with the repair and service. I basically got back a new drone, including all new props and new wall charger. |
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