hallmark007
Captain
Flight distance : 9812789 ft
Ireland
Offline
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Hi loganx, what you read around here is far from the norm, just some of those who may have had a shall we say not so good experience, I think the vast amount of warranty care refresh repairs are pretty straight forward.
First, they normally take 10 business days , and no matter what you read here this is the norm, there is a procedure you go through which dji service is very good, from collection to delivery back to you,
If it's a warranty there will be no charge, and dji will cover shipping,
If it's dji care refresh first you will have to pay the charge, they will cover shipping and this should normally take same amount of time, although they say in there blurb it will get preferential treatment, so far this may not be the case.
In the other scenario if it's not repaired as new refurbished as new or replaced as new, and is still not operating properly, unfortunately you will have to send it back, but it won't cost you anything, and personally I would demand at the very least a new battery for your troubles, but the likelihood of this happening is very slim.
Get your Mavic and enjoy it for what it is, and don't be to worried what you read around here, try reading the positive about this little gem.. good luck... |
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