Dear all

I've got a Mavic and out of the box it is saying (in the iOS app) front facing sensors error, please calibrate. When I go to the calibration and move the Mavic in the square it's not doing anything. Therefore I tried to use DJI Assistant 2 (1.1.0 for Win 10) but here I get an error "Frame alignment error". I've tried 2 Win 10 pc's and a lot of different screen resolutions, with the same problem. When checking the log I see the error below. Who has an idea how to fix this?

LOG:


2017-03-04 18:20:17 log:  pattern resolution: 1238x848
2017-03-04 18:20:17 log:  current resolution: 1600x900
2017-03-04 18:20:17 log:  guess screen diag inch: 22.986092
2017-03-04 18:20:17 log:  before_init -> initialization, cam: 0, m_cnt:0

2017-03-04 18:20:18 log:  init failed, cam open retcode: 31
2017-03-04 18:20:18 err:  open camera fail:311
2017-03-04 18:20:18 log:  initialization -> before_init, cam: 0, m_cnt:0

This may sound silly but did you take the stickers off the two front cameras?
Regards,
-d.

hi D,

thanks for the reply

this is not so silly. I did had one sticker on the sensor (at the maiden flight), but then I removed it and the error came back... That's why I tried the Windows application but without success. I see more of the same issues and there the fix was switch to another pc, but I've only got 2 .

Info@williamcro Posted at 2017-3-4 09:54
hi D,

thanks for the reply

Here is another thread
sensor calibration
Good Luck.
Regards,
-d.