Betamace
Second Officer
Flight distance : 2133 ft
United States
Offline
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Not much info given but you can start by telling us a few things:
1. When powered on (both remote and aircraft) is the status LED on the gimbal red or green?
2. Is the aircraft beeping loudly and continuously?
3. The mobile device only downloads the firmware from DJI and reports on the upgrade progress. Although it seems your RC control signal is just not linked to the AC, there is a possibility that something has gone wrong when the upgrade was attempted.
In regard to questions 1 and 2, the aircraft will still be able to complete upgrading as long as the firmware is present on the SD card. In this case of a failed upgrade and hence red LED and beeping, you will only have to turn on the remote and the aircraft and wait until the status LED turns green, sometimes this could take 25-30 minutes.... And never interrupt the upgrade process.
If this does not work and you still cannot re-link the RC to the AC, there are still 3 options you can follow but I'll mention only the one that is quickest and easiest.
That being said, consider pasting the version 1.7.9 firmware (get it at Phantomhelp.com) onto the freshly formatted SD card. Insert the card into the camera and power on only the AC. Then just wait. Once the downgrade process is complete, you can then power cycle the RC and AC and link the AC to the remote (as described in the manual)
Then follow the app's recommendation to upgrade to the most recent firmware version. Both the remote and aircraft will then receive the most recent firmware....... Do this only with fully charged batteries, good internet connection and infinite patience.
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