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Latest P4P+ Controller Update Error
1198 17 2017-3-7
Uploading and Loding Picture ...(0/1)
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Brendan.Sas
lvl.1
Flight distance : 263904 ft
Australia
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I've been getting this error from my Phantom 4 Pro+ Controller about the latest update saying "Update Package Broken". The Phantom 4 itself is up-to-date via the DJI Assisstant 2 app, but the controller isn't playing nice. Can't update via the SD card method either because V01.01.03.00 isn't uploaded in DJI's webpage. Anyone else have this problem or have a fix? Thanks!
20170307_222149.jpg
20170307_222158.jpg
2017-3-7
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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The picture you uploaded here is not clear,  please click "Advanced" --"Picture" and upload it again.
Please wait patiently until the file is uploaded to our website completely, then download the file and upgrade it through SD card, and keep us posted.
2017-3-7
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Bulldog50
lvl.1
Flight distance : 38825 ft
United States
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Yes. Having the same issue.
2017-3-7
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mikero
lvl.1
Flight distance : 1677106 ft
  • >>>
United Kingdom
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I have the same problem too.
The message on the screen is:

Note
Update Package Broken. download again?

There are two options, Cancel and OK.
Pressing OK gives the same message.
2017-3-7
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SHAUDODS
lvl.1
Flight distance : 400909 ft
United States
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Same issue here as well...
2017-3-7
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thushara
New

Sri Lanka
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Same here.. no luck! talking to support right now, will update if i have a good feed-back!
2017-3-7
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thushara
New

Sri Lanka
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Ok I found it.

Try this video!


2017-3-7
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fansc7a29a6c
lvl.2
Flight distance : 339475 ft
France
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for me ... crash after reboot ...
2017-3-7
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fansc7a29a6c
lvl.2
Flight distance : 339475 ft
France
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thushara Posted at 2017-3-7 08:16
Ok I found it.

Try this video!


for me ... crash after reboot ...
2017-3-7
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jeffinhizhands
lvl.2
United States
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Has anyone been successful with this yet?
2017-3-7
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Anthony Link Me
lvl.2
Flight distance : 339475 ft
France
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answer of dji :

Hi Anthony,

We are sorry to hear about the issue with your DJI Product. We recommend sending your product for diagnosis and repair. Please reply with the info below, so we can arrange for a RMA repair. If you have any questions, please be sure to ask them in your reply. We look forward to assisting you soon!
2017-3-7
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Stacky
lvl.2

New Zealand
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Worked for me. Not my video, it was made by BladeStrike from Rcgroups
2017-3-7
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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Bulldog50 Posted at 2017-3-7 06:55
Yes. Having the same issue.

May I know you got it sorted or not?
If no, please try this method: Please go to "System settings"--"Application"--"All" and find "System-upgrade", click on it, clear the cache or clear the data, then upgrade it again.

Also you can try to upgrade it with SD card, here is the tutorial:  
2017-3-8
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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mikero Posted at 2017-3-7 07:18
I have the same problem too.
The message on the screen is:

May I know you get it upgraded succesfully now?
If no, please try the method mentioned at 13# and keep us posted, thanks.
2017-3-8
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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SHAUDODS Posted at 2017-3-7 07:38
Same issue here as well...

Just to verify, have you got it resolved?
2017-3-8
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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fansc7a29a6c Posted at 2017-3-7 08:26
for me ... crash after reboot ...

Would you please describe it in detail? we'd love to help you.
2017-3-8
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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jeffinhizhands Posted at 2017-3-7 09:56
Has anyone been successful with this yet?

May I know you've got it sorted out or not?
2017-3-8
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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Anthony Link Me Posted at 2017-3-7 10:04
answer of dji :

Hi Anthony,

Appreciate if you could provide us more information for the problem you're faced with now, we'll try our best to help you.
Sorry for any inconvenience caused.
2017-3-8
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