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P4 Pro Remote Control Charging problems
981 5 2017-3-7
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GustavL
lvl.2
Flight distance : 1322064 ft
South Africa
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Hi there
I have a brand new P4 Pro, less than two weeks old and less than 10 flights.
Last night I tried to charge the remote, but things are not working:
1) When I charge it the lights on the controller goes on, but in weird sequence. Short flash.... long flash. Sometimes 2 lights, sometimes 3 lights and so on.
     I left it charging for about 3 hours. Tried to switch the remote on.....but nothing.
2) While I am charging it and switch the controller on, everything works fine and I can connect to drone.

Can somebody please assist?


2017-3-7
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi GustavL, have you tried to charge the battery with the same charger?
Just want to rule out if it's the issue with charger itself.
2017-3-7
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GustavL
lvl.2
Flight distance : 1322064 ft
South Africa
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Hi Mindy
It also crossed my mind, but I have the DJI three in one charger and have charged my 3 batteries without problem.

Seems to me there might be a RC battery problem. When I charge the RC and switch it on while charging everything looks right and I can even connect to the drone.
As soon as I remove the charger, the RC goes dead, and doesn't want to switch on again.
Can it be a loose connection inside, bad battery or some kind of reset needed?
2017-3-7
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GustavL
lvl.2
Flight distance : 1322064 ft
South Africa
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Short video of problem. Here is the YouTube link:
2017-3-8
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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GustavL Posted at 2017-3-8 00:44
Short video of problem. Here is the YouTube link4Pro RC charging problem - YouTube Link

It needs to be sent in for evaluation, please feel free to conatct our tech support via support@dji.com, our support will help you handle it.
2017-3-8
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GustavL
lvl.2
Flight distance : 1322064 ft
South Africa
Offline

Thank you. Will contact them.
2017-3-8
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