I can't get through a single flight without the DJI GO app hanging or crashing. I didn't have this issue previously. I've been using the same hardware for over a year.
Phantom 3 Advanced and Nexus 6P. Android 7.1.1. DJI GO 3.1.3.

Sorry to hear about the issue, have you tried to delete it and re-install the app? Please turn off all other background applications when running dji go.
If no improvement, please help us export the crash log:  /sdcard/DJI/dji.pilot/LOG/CRASH.

Have the same issue with a Sony Xperia Z5. Since I updated to android 7 the app closes every minute or so, or the video feed goes blank. At the moment I cannot use dji go.

Hence why I bought Litchi.

At least that works on Android as it's supposed to...DJI App, not so much.
Still, what can I expect it only cost a £1000{:4_157:}

Natalia Please get this Message to your developers DJI App Crashing a lot.  
Flying P4 and using the K1 Shield
never had issues like this before

DJI Natalia Posted at 2017-3-8 03:01
Sorry to hear about the issue, have you tried to delete it and re-install the app? Please turn off all other background applications when running dji go.
If no improvement, please help us export the crash log:  /sdcard/DJI/dji.pilot/LOG/CRASH.

Crashed during 2 out of 3 flights today.

Logs are here:
https://www.dropbox.com/sh/vtct5 ... s0StTdvwV5fsHa?dl=0

Senorpablo Posted at 2017-3-20 19:26
Crashed during 2 out of 3 flights today.

Logs are here:

Thank you, I've reported it to our engineers for further analysis.

Hi, I am the engineer of dji go.Thank you for your feedback.
Please update your app ,  the latest version  is 3.1.4.
Thank you.

Hi, I am the engineer of dji go.Thank you for your feedback.
Please update your app ,  the latest version  is 3.1.4.
Thank you.

I have this problem takeoffbutten in right

Hi, I've updated to the Version 3.1.7 DJI Go App and it crashes on my IPhone 6splus. I'm using the phantom 3 professional. Can someone help?

fans5b6b1909 Posted at 2017-4-5 07:32
Hi, I've updated to the Version 3.1.7 DJI Go App and it crashes on my IPhone 6splus. I'm using the phantom 3 professional. Can someone help?

I have an iphone 7 and I have to start controller, than aircraft, than put phone in airplane mode, than start phantom wifi, than it will connect. Other wise it just crashes.

Kd7gx Posted at 2017-4-5 07:35
I have an iphone 7 and I have to start controller, than aircraft, than put phone in airplane mode, than start phantom wifi, than it will connect. Other wise it just crashes.

Works now. Thanks!

iphone 6 plus and 6 keep crashing on start up this was after up date both devices anybody else having this problem will try with ipad now .

DJI is completely useless on this board. The crashes is because a well known conflict with Android 7.0 and DJI Go.  It is well problem well discussed here and other Phantom boards. Basically you have two choices to fix the crashes. Roll back Android 7.0 to 6 or get an Apple device. So save yourself the headache and time and pick one.

Dji go 4 failed for me on marshmallow, old dji app has 'worked' for almost a year (though but at times it never closed).

DJI GO Android Posted at 2017-3-22 03:57
Hi, I am the engineer of dji go.Thank you for your feedback.
Please update your app ,  the latest version  is 3.1.4.
Thank you.

Nexus 7, version 2 was turned back to factory settings including a factory version of Android Os 5.1.1.

I have flown 5 or so times since the rollback to factory settings and each time Go 4 crashed. I was LOS so no worries but I was surprised each time it crashed as it took more than 20 minutes of flying before the app crash.

Any ideas about where to start looking for my problem. This Nexus is really lean of apps. I have many stock apps turned off. I will admit I don't know what setting for USB connection. Another poster said I didn't need it to be on USB debugging now, right? What setting is the USB connection supposed to be set on? I have it set to MTB. Is that right?

Do I need to try a different 5.1 build? When I was rooted and on 7.0 I the DJI app crashed about the same amount as now.

I also have problems with dji go app.
I can't get through a single flight without the DJI GO app hanging or crashing. I didn't have this issue previously Flying P3 Pro or advanced and using the Nvidia Shield.  
I never had issues like this before. I have the last update, try with other tablet Samsung and with other USB cable and the problem remains. Help or I forget DJI go and buy Litchi.

Ah, you probably don't want to hear this:
iPhone 7 plus on 10.3.1 with DJI go 4.... never ever had a crash.  Solid everyday.

Same here, just bougt a P4P instead of my p4. Do not have a record log of a single full flight. App crashes every time. Using a Samsung 12´SM P905 that was more or less ok with the P4.

Phantom 4 - DJI Go 4.0.7 also crashes after a few minutes of flight on Samsung Galaxy S6 Android 7.0. Before with Android 6.0/6.1 it was ok. Please DJI Team fix this. In the Mavic Forum i think this is already fixed. Thank you!

Hi, back again" today i changed from my samsung device Ton an iPad 4 air and the constant App crashes are over. That Haus been the Problem

I just got a P4 refurb today - looks great out of the box and charged & turned on easy.

The app won't prompt me to activate or register a new drone.

Please help because I am pretty upset about my new $800 paper weight.

Thanks

Additional information: I'm using a Google Pixel Plus - it worked great with my P3 - I've tried uninstalling the app and still nothing.

Then I tried using my friends iPhone 7 and same problem - the app goes straight to the home screen - but it doesn't even show my drone.

I'm worried it's the unit unless there is a issue with the app across both platforms.

Sorry - operator error - drone works like a dream.

I continue to love DJI

fans7685a928 Posted at 2017-4-27 20:04
Sorry - operator error - drone works like a dream.

I continue to love DJI

Good to hear you got it sorted.

New Galaxy s8+ with the same problem of App 3.1.5 crashing on start of the app. Had to roll back to 3.1.4. Now the video cute out at about 200-300 ft.

I got the same problem with the 3.1.5 App on both my OnePlus One (on Lineage OS) and a Samsaung T-850 Tablet on up to date Samsung OS.

Hi,

The app also crashes on my mobile device from time to time during flights (One Plus One X with Android 7.1.1) with an out of memory exception. It seems an app problem (memory leak?) rather than a device problem as the device has more than 1.5GB of free memory.

Follows the error log that is found on the app folder. All errors have the same stacktrace.

java.lang.OutOfMemoryError: pthread_create (1040KB stack) failed: Try again
        at java.lang.Thread.nativeCreate(Native Method)
        at java.lang.Thread.start(Thread.java:730)
        at dji.midware.data.manager.P3.p.start(Unknown Source)
        at dji.midware.data.model.P3.DataFlycGetParams.start(Unknown Source)
        at dji.logic.d.b.b(Unknown Source)
        at dji.logic.d.b.a(Unknown Source)
        at dji.logic.d.b$1.handleMessage(Unknown Source)
        at android.os.Handler.dispatchMessage(Handler.java:98)
        at android.os.Looper.loop(Looper.java:154)
        at android.app.ActivityThread.main(ActivityThread.java:6126)
        at java.lang.reflect.Method.invoke(Native Method)
        at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:886)
        at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:776)

How do you "start phantom wifi"?  It just starts itself, no?
And on nVidia Sheild should I be in USB debug mode or not?

Still no fix on the app crashing? I tried my Nvidia Shield today and the app crashes during flight.

DJI Go 4 app still crashes for me sometimes on the nVidia Shield. Luckily I am able to restart the app in mid flight and it seems to connect back to my active flight, sometimes it does not even stop the video camera. Sometimes it has stopped the video camera. It does not crash on every flight.

My problem is with the video editor, it crashes every time I use it!

BigPic Posted at 2017-5-21 09:17
How do you "start phantom wifi"?  It just starts itself, no?
And on nVidia Sheild should I be in USB debug mode or not?

If you fly with a P4 then activate the ADB for the USB. Only P3S and 4K use WIFI

BigPic Posted at 2017-5-21 09:17
How do you "start phantom wifi"?  It just starts itself, no?
And on nVidia Sheild should I be in USB debug mode or not?

Only P3S/4K provides WIFI. IF you fly them and you connected this copter at once then the Phone/Tab still knows that copters WIFI.

I have the phantom 3 using samsung s8 and the DJI GO app crashes at start up chat fly at all drone is completely useless.

Phantom 3 standard, Samsung Galaxy S8+ - DJI go app crashes on startup.   App is completely useless, can't fly my drone.  If DJI can't get this fixed, how do I return for a refund?

Before the latest update, I was able to get it working by
(1) uninstalling DJI GO for products before P4
(2) install DJI GO for products since P4
(3) open DJI GO for products since P4
(4) close DJI GO for products since P4
(5) re-install DJI GO for products before P4
(6) open DJI GO for products before P4 - works!

Now, with the latest update (2017-06-30) this procedure no longer works.  Going to look into returning it if DJI can't get this fixed.  
Very frustrating.  

Same problems here:
- latest firmware and app
- Sony Z5 compact
- app hangs every flight, sometimes even more than once, turned off all bg tasks and recording to phone, still hangs
- looks like memory leak due to slowdown and desktop background kill
- able to reconnect during flight but laggy response just before hangs is very dangerous, almost hit child

Since the release of the last update, I'm having lots of problems trying to use the app!
It crashes every time only a couple of seconds after I open it.
Only solution I found is to delete all the app chache and data and start the app when the quad is already flying (but height and distance are limited 30/50)

They made such a great drone but an awful app...

I was having all types of problems until I uninstall the app,installed an older version(apk from dji)that I have, and then when I went to start up to fly it will force an update to 4.1.3 and everything seems to work fairly well with my Galaxy S7 now.